7 17 Credit Union, Warren, OH

I switched from Huntington to 717 about a year or two ago. I banked with Huntington for almost 10 years and after getting denied for an auto loan twice I decided it was time to switch. I absolutely love my credit union now! The customer service is a great and everyone is always cheerful and they're actually interested in helping you. I just recently refinanced my auto loan through 717 and worked with Dan Dudley and he was phenomenal and he even told me I was getting $200 just for refinancing! Dan was helpful, attentive, answered any questions I had, and I highly recommend him and everyone else at 717.

I was extremely pleased with my experience with 7/17. I was working with another loaner who was making me jump through hoops, I called 7/17 and in 4 days had everything I needed. I had spent 2 weeks with the other lender and still needed more paperwork. I will never deal with any other vender, 7/17 is my go to. Thank you so much for a stress free experience. The staff was wonderful they treated me like I was important and went out of their way to explain everything to me.

Polite and friendly customer service and prompt application of my loan. Even turned out a better rate than quoted 2 days later when I came to do paperwork. Such a nice surprise.

Very friendly staff at the Kent location. Was greeted and business taken care of in a very timely fashion. Staff had great Halloween costumes. Have always done my business here. Have never had a bad experience, always treated like a valued customer.

A few years ago they were the only bank to help me with a car loan, that's how they became my bank and I have never had a better bank. Everyone is so helpful, professional and friendly every time I go in or call. I recommend them to everyone I know.

I have witnessed from my family member who is young having problems with this bank. I am older and I do not agree with lack of communication for a year that proves the lack of training and skills to even do a job. Do not co-sign a car loan with this company. Do not allow a bank to hold your documents. Do not put up with bureaucratic nonsense . Banks are pulling all kinds of unethical practices. Read all the reviews they are all true. Will this bank be held accountable?

would suggest another bank. After being married and having joint accounts for 42 years, still denied wife from closing or moving any monies, even with a 717 POA. So, when your spouse gets sick, or is incapacitated don't expect to be able to take care of any banking needs without them.

Called yesterday afternoon @4:07 pm and toll free picked up and indicated that all representatives were busy, waited 7 minutes, no response. Found mortgage loan department number on line and called spoke with (Ruth) and she transferred me to mortgage, Cindy Decluadio, explained had questions about escrow account, she indicated that this was the first time seeing this documentation and put me on hold for 17 minutes, came back and asked for number to call back @ 9:00 am tomorrow morning. No call this morning and tried 800 number which indicated everyone busy and called (Ruth) again and she transferred me to Cindy’s phone which went to voicemail and left message, @ 9:27 am Taylor called and apologized for Cindy’s lack of integrity and answered my questions. Thank Goodness for Ruth and Taylor. Do not want or wish for blatant response from 717 cu