Mariner Finance, Reynoldsburg, OH

Everyone is always nice and professional. When you're in the office there's a feeling of camaraderie between the staff. I've been dealing with this office for about 4 years or so and they're very helpful and they get right back to you if you need anything.

I was told 14 days to get the title to my vehicle back after paying off loan. It’s been 3 months. 3 phone calls (recorded) Verified my address twice. (Recorded) Still no title. It’s theft at this point. Filing a police report Tuesday if I don’t have my title in hand. I’m tired of the games.

The staff was very friendly and welcoming. upon entering the office I was in and out in no time. My personal loan officer was excellent, she was detailed oriented and very helpful and kind.

This company doesn't care about people, they care about making as much money off of you as possible. Look up their past and current lawsuits. They're taking money from people that they didn't even agree to, just to make more money. They're rude and unhelpful. I spoke with the manager one week, the next week she couldn't even remember my situation or what we had talked about.

Mason and angel made the process as simple and fast as possible. They accommodated my needs and went out of the way to walk me through everything. They were both a pleasure to work with