The last time I was there I needed change and their lobby was closed which is fine I just went through the drive thru. They said that they had to bring the change out to my car but when they did they dropped the rolls of coins and they burst everywhere. I got out to collect the change expecting for them to at least offer to help, but the teller just apologized and said she "would've helped if they weren't so busy", but it was her fault in the first place. They need to hire some more staff and friendlier ones at that.
Linda Timberlake
1 year ago
I hate that they constantly send out their bank cards with the inconvenient time to get our password changed. Why can't they leave us alone. I don't care about their rating nationally. Just leave my bank card alone. Don't have time to fix passwords.
Brian S
1 year ago
Excellent to work with. I’ve done business with them for many years. Always quick and seamless on anything that I need to do.
Bryce
1 year ago
Great
Bonnie Cassidy
1 year ago
Tim Rawlins
4 months ago
Honestly depends on the branch I guess but all the ppl on scioto trail portsmouth location arenawesome.and help you in any way the can
Tylor Patton
4 months ago
The last time I was there I needed change and their lobby was closed which is fine I just went through the drive thru. They said that they had to bring the change out to my car but when they did they dropped the rolls of coins and they burst everywhere. I got out to collect the change expecting for them to at least offer to help, but the teller just apologized and said she "would've helped if they weren't so busy", but it was her fault in the first place. They need to hire some more staff and friendlier ones at that.
Dustin Holbrook
4 months ago
Just had a great experience there opening my 16 year old’s first account. Excellent customer service from the assistant branch manager and teller!
Tylor Patton
1 year ago
Linda Timberlake
1 year ago
Brian S
1 year ago
Bryce
1 year ago
Bonnie Cassidy
1 year ago
Tim Rawlins
4 months ago
Tylor Patton
4 months ago
Dustin Holbrook
4 months ago