1st National Bank | Mason, Mason, OH

The problem isn't the branches. The problem is the owners and the corporate office. Go to whatever branch you want. They have bad processes, that only benefit the owners. They have no desire to change them, because it benefits them. The only ones that suffer at this bank are the customers. It is really sad that the leadership is so corrupt, because they could have had a good business. Take some time and look into the other options in your local area. Go in and talk to them. You will find that there are highly superior options for you and your family in the banking industry. If you go forward with doing business with this bank, you will suffer eventually. Just hang tight. It is who they are.

I have banked here for the past 10 years. The customer service is by far the best I’ve ever experienced with a bank. It’s a small town bank (I think based out of Lebanon), so I feel like they view me as a person/neighbor and not just a number. (Sam is the best!)

I have banked with 1st National for over 10 years, both personally and for several business related commercial and residential investment mortgage loans. The staff at 1st national has been exceptional.

I love banking with 1st National! The staff is friendly and knowledgeable. Justin is awesome!

The problem isn't the branches. The problem is the owners and the corporate office. Go to whatever branch you want. They have bad processes, that only benefit the owners. They have no desire to change them, because it benefits them. The only ones that suffer at this bank are the customers. It is really sad that the leadership is so corrupt, because they could have had a good business. Take some time and look into the other options in your local area. Go in and talk to them. You will find that there are highly superior options for you and your family in the banking industry. If you go forward with doing business with this bank, you will suffer eventually. Just hang tight. It is who they are.

Best bank out there 👌 Bank for the community. …