Peoples Bank, Marietta, OH

First they sent me a letter saying my credit wasn't any good .Told me it was a standard letter.Which my credit is excellant. Then I try to cancel my loan, said I would be penalized. So I paid offer my loan, was suppose to send me my title, got lose somehow. Had to go to the title office to get a new one charge me $16. 50 tha bank refused to give me my money back. Will not deal wit with them again And will let people know not to by word of mouth which get around like crazy. Not happy customer

This is just in general overall experience with peoples bank not this particular peoples bank but the online banking is the worst to deal with. Never works, always locks you out, just a pain to deal with.

I have been banking with Peoples for 14 years and I can honestly say that I have never had a problem with them. They don't make any money off me, yet they continue to treat me with courtesy and respect. As long as that continues, I will continue to do my banking here.

Absolute worst financial institution in the Marietta/Parkersburg Area. After multiple issues and dealing with constant disrespectful staff, I am finally done with this organization. There is absolutely zero consistency with this organization. You could talk to three different staff at different locations in the same day and get different answers results. They refuse to provide policy to their customers saying "they don't have to provide their internal policies to customers" do you want to let someone hold your money and then get no explanation when you ask something regarding your accounts funds? I don't anymore. Oh also, apparently if you get a paper paycheck weekly/biweekly, You go to this bank on Friday (payday) to cash your check for the weekend, they will not cash the check, apparently to Peoples bank this is too much of a liability without them verifying the check. So even if it is a business check from the company you work for, they refuse to accept that as available funds to the customer. If you want your money, don't trust this bank, You should get to decide when you get your money, At Peoples Bank, they think they get to decide when you get your money!

After purchasing Citizens Bank they automatically sign me up for paper statements then automatically deduct $2 for the statements. Customer service tells me they can't change the setting. Looks like I'm closing my account with Citizens!

First they sent me a letter saying my credit wasn't any good .Told me it was a standard letter.Which my credit is excellant. Then I try to cancel my loan, said I would be penalized. So I paid offer my loan, was suppose to send me my title, got lose somehow. Had to go to the title office to get a new one charge me $16. 50 tha bank refused to give me my money back. Will not deal wit with them again And will let people know not to by word of mouth which get around like crazy. Not happy customer

Absolute worst financial institution in the Marietta/Parkersburg Area. After multiple issues and dealing with constant disrespectful staff, I am finally done with this organization. There is absolutely zero consistency with this organization. You could talk to three different staff at different locations in the same day and get different answers results. They refuse to provide policy to their customers saying "they don't have to provide their internal policies to customers" do you want to let someone hold your money and then get no explanation when you ask something regarding your accounts funds? I don't anymore. Oh also, apparently if you get a paper paycheck weekly/biweekly, You go to this bank on Friday (payday) to cash your check for the weekend, they will not cash the check, apparently to Peoples bank this is too much of a liability without them verifying the check. So even if it is a business check from the company you work for, they refuse to accept that as available funds to the customer. If you want your money, don't trust this bank, You should get to decide when you get your money, At Peoples Bank, they think they get to decide when you get your money!

I have been banking with Peoples for 14 years and I can honestly say that I have never had a problem with them. They don't make any money off me, yet they continue to treat me with courtesy and respect. As long as that continues, I will continue to do my banking here.