Community First Bank NA, Kenton, OH

My truck, semi tractor and trailer, broke down outside their building. Law prohibits me from leaving the truck unattended. I asked the officer on scene if I could use a restroom somewhere. He advised using the banks facility. I explained the situation to the bank, even stating that it is illegal to leave the truck. I went on to clarify that the officer outside, that was clearly visible to the teller, advised me to go to their building. I was denied and asked to leave the premises. They did suggest that, in barely 40 degree weather, I walk an entire block away from my truck in the freezing incessant rain to use a restroom at the gas station. Apparently if I'm not taking out a loan I can't expect common courtesy or human decency.

My truck, semi tractor and trailer, broke down outside their building. Law prohibits me from leaving the truck unattended. I asked the officer on scene if I could use a restroom somewhere. He advised using the banks facility. I explained the situation to the bank, even stating that it is illegal to leave the truck. I went on to clarify that the officer outside, that was clearly visible to the teller, advised me to go to their building. I was denied and asked to leave the premises. They did suggest that, in barely 40 degree weather, I walk an entire block away from my truck in the freezing incessant rain to use a restroom at the gas station. Apparently if I'm not taking out a loan I can't expect common courtesy or human decency.