Northwest Bank, Elyria, OH

This bank claims to have no hidden fees, yet it charges customers $5 a month if you owe another bank money even prior to collections by that bank. Also had my card stolen and they claimed that since i had left my card out "knowingly" i was responsible.

Purposely picked up and ignored my calls.

Awful service. Every time I go there for a wire transfer, I wait for at least 30 minutes. There is only one teller working today at the branch 🤦‍♂️ …

Not enough staff. Staff don’t greet customers. Horrible customer service

This bank claims to have no hidden fees, yet it charges customers $5 a month if you owe another bank money even prior to collections by that bank. Also had my card stolen and they claimed that since i had left my card out "knowingly" i was responsible.