Very helpful. Wonderful staff. : Update: some of the staff has changed , but the manager is still employed. The new faces are just as helpful as the others I've met. Still fast and courteous.
Q E
1 year ago
The ladies in Middletown NY Location went above and beyond for me, are very respectful & provide great customer service. My 1st time cashing a check & the services that were provided definitely makes want to come back.
Anthony Ranieri
1 year ago
Can I go lower than 1 star? At Middletown NY 10940 location and in short, I'm disabled, and have difficulty getting around. I have a City of New York check that is 2 months old. Went this past Saturday and they told me policy is to verify checks older than 1 month and that New York State is closed on Saturday The City of New York check clearly states I have 180 days to cash but kept calling it a NYS check. Anyway, was told to come back today. Today I get its a holiday and that NYS is closed. The CITY of New York is not closed....NYC!....what holiday? That's 38 miles round trip twice, plus I got to go back again to avoid the 3 day wait to clear from my bank. Going on disability and haven't worked for a year, and need the funds ASAP. This is ridiculous!! I have been serving NYC and the FDNY for 29 years and understand that really doesn't matter but I just want my valid City of New York check cashed. I have cashed numerous City and other checks there for many years, and even tip the girls when I can. They are the only game in town. No stars!
Randi Bowen
1 year ago
Walked in 5 min before close and was refused to be helped with cashing a check as the young girl said it was too close to closing to update my file. If this is the policy it should be posted. I told her I drove an hour. She couldn't care less. Apparently you are not interested in getting new customers.
Alexis B
1 year ago
Usually helpful, i need to cash a check and i got here at 8:20 and they told me they were closed while I’m inside the place. Mind you they close at 8:30pm
Michael Scurto
4 months ago
MIDDLETOWN, NY LOCATION Worst Customer Service. Showed up around 5pm. 2 Woman sitting down shoving their faces... Denied cashing check because check was endorsed prior to entering their location.. According to the OCC agency. That is illegal practices. Will be putting a complaint againt this company with the OCC Federal Agency as well as yelp and BBB. I drive Hour and a half for them to not even stand up from their food.
Alexis B
4 months ago
Usually helpful, i need to cash a check and i got here at 8:20 and they told me they were closed while I’m inside the place. Mind you they close at 8:30pm
Q E
4 months ago
The ladies in Middletown NY Location went above and beyond for me, are very respectful & provide great customer service. My 1st time cashing a check & the services that were provided definitely makes want to come back.
RA “Creepshow” Ramos
1 year ago
Q E
1 year ago
Anthony Ranieri
1 year ago
Randi Bowen
1 year ago
Alexis B
1 year ago
Michael Scurto
4 months ago
Alexis B
4 months ago
Q E
4 months ago