Family First Credit Union, Rochester, NY

It took a minute but I finally had a chance to give a proper review. I am new to Family First CU but so far I am impressed with their customer care and attention to detail. I was in the middle of a lease buyout and both Savannah and Calla from the Greece office went above and beyond to ensure my everything was processed timely and accurately. Great Credit Union and superior customer service. Best, Ivonne XOXO

Calla made my new Membership sign up process smooth and easy as possible, she made me feel like I've been a member since day one she was very informative and warming. Just a top notch experience overall from start to finish! I will definitely continue being a member with Family First thanks again Calla.

Really love this Credit Union! Have been with them for awhile and they have been great with any request I have. Went through a personal loan process with them and Clarisa Morales made the whole thing really smooth and painless. She communciated with me every step of the way and was prompt with paperwork and follow up. 10/10 would bank here again.

I’m happy to become a member! I took out a personal loan and Clarisa went above and beyond to answer and explain my multiple questions! Everyone there was friendly! I look forward to doing my banking with them

Thank you to Kaliegh Zwald for going above and beyond for me! I called asking about different loans like home equity versus home improvement because I want to update my kitchen. Kaliegh was so patient and so kind and explained every single option and answered every one of my thousands of questions. She was incredibly professional, and made me feel at ease. Thank you!!

I have been a member of Family First for many years. This credit union has always provided me great service. My primary contact in the Greece office is Calla she has been very knowledgeable, patient and very helpful. Thank you.

This place is great. The person that help me is Calla Rabideau that got me a personal loan she is amazing. Thank you so much. I definitely Recommend this place