The bank as a whole, NBT, doesn’t work with you as a person. They don’t even try to work with you to understand your situation or try see if there’s another way that can help. They simply say, no, sorry. No explanation. I have never been treated like that at a bank and will definitely be staying with my current bank.
Donna Johnson
1 year ago
The bank tellers has always treated my husband and I with respect and courtesy. Thank you Stephanie, Lisa, and Farrah. You ladies make it easy to bank. Thank you.
David Smith
1 year ago
Don’t go to this branch and expect quality customer service. One branch in the area that can accommodate customers needs and it has no hours on weekends. After 12 years with the company I will be closing my account in the very near future for a bank that can provide quality service.
sean dobson
1 year ago
I don’t know how to get my online banking to work so I never know how much $ I have in the bank so it pisses me off inside I need help but with this whole COVID 19 it’s hard to talk to someone to fix my problem
Haley Cornell
1 year ago
Always a pleasant experience with the tellers!
Lisa F
4 months ago
The bank as a whole, NBT, doesn’t work with you as a person. They don’t even try to work with you to understand your situation or try see if there’s another way that can help. They simply say, no, sorry. No explanation. I have never been treated like that at a bank and will definitely be staying with my current bank.
Donna Johnson
4 months ago
The bank tellers has always treated my husband and I with respect and courtesy. Thank you Stephanie, Lisa, and Farrah. You ladies make it easy to bank. Thank you.
David Smith
4 months ago
Don’t go to this branch and expect quality customer service. One branch in the area that can accommodate customers needs and it has no hours on weekends. After 12 years with the company I will be closing my account in the very near future for a bank that can provide quality service.
Lisa F
1 year ago
Donna Johnson
1 year ago
David Smith
1 year ago
sean dobson
1 year ago
Haley Cornell
1 year ago
Lisa F
4 months ago
Donna Johnson
4 months ago
David Smith
4 months ago