KeyBank, New Windsor, NY

Zackery Chestnut is very articulate and very informative. He maintains a high since of professionalism from all levels of business and is really customer friendly and accommodating. Excellent hire and I will look forward to continuing to work with more great hires like him in the future!!!

The ATM legitimately ate our card and the guy told us it happens sometimes and there’s nothing he can do about it. I wouldn’t recommend anyone using this bank

Employee Tom King at the Vails Gate branch is the most dedicated to the customer as I have found. I switched credit card processors to Key bank and he was with me every step of the way. His knowledge, patience, and follow up are exemplary and beyond any I have experienced at any bank. As a small business owner in the community for many years I have not seen such dedication to customers as he offers. Thank you Tom you are the best! :)

Overall very satisfied with Key Bank been with them since late December 2008 after moving into the area. Over the years they have been very helpful with friendly professional service. Any problems or questions that I had regarding accounts or transactions been able to resolve either at local branch or with their customer service departments. Hard to believe it’s been nearly 15 years elapsed time when I had first opened up an account with them. Even with many new faces and them moving to a bigger location from previous smaller location I am a very satisfied customer!! All goes well looking forward to doing future business with Key Bank! Yeehaw! Yeehaw!😊

Zackery Chestnut is very articulate and very informative. He maintains a high since of professionalism from all levels of business and is really customer friendly and accommodating. Excellent hire and I will look forward to continuing to work with more great hires like him in the future!!!

Employee Tom King at the Vails Gate branch is the most dedicated to the customer as I have found. I switched credit card processors to Key bank and he was with me every step of the way. His knowledge, patience, and follow up are exemplary and beyond any I have experienced at any bank. As a small business owner in the community for many years I have not seen such dedication to customers as he offers. Thank you Tom you are the best! :)