Some epecially unhappy tellers here, judging from the complete lack of greeting or smiling. I roll up to the drive thru usually, and they don't even say word until we're done. Is this not considered a customer service position? I'm told by other customers that this is the norm here. It's usually a little better if you walk in
Location is nice enough... The building and lot were only built sometime in the 2000s, so they're in good shape. I never have had to wait long - never seemed very busy.
Jim Hinz
1 year ago
I've been with this institution since 1991. First as WCTA and now as Reliant. In all that time, I have had two experiences that were just slightly less than stellar. In both those cases, they went above and beyond to rectify the situations. I'm extremely pleased with the people and the service they provide.
Jason Fetterly
1 year ago
Helpful and friendly staff at each location. Great rates on loans and credit cards.
Robert Mahaney
1 year ago
I've used the macedon and the newark branch and both have been excellent. Timely as well as accommodating
Josh Behan
1 year ago
While some tellers could be friendlier, still a great place to bank!
Jim Hinz
4 months ago
I've been with this institution since 1991. First as WCTA and now as Reliant. In all that time, I have had two experiences that were just slightly less than stellar. In both those cases, they went above and beyond to rectify the situations. I'm extremely pleased with the people and the service they provide.
Nic
4 months ago
The tellers here are very friendly and helpful.
Jason Fetterly
4 months ago
Helpful and friendly staff at each location. Great rates on loans and credit cards.
Jennifer
1 year ago
Jim Hinz
1 year ago
Jason Fetterly
1 year ago
Robert Mahaney
1 year ago
Josh Behan
1 year ago
Jim Hinz
4 months ago
Nic
4 months ago
Jason Fetterly
4 months ago