Regional Acceptance Corporation, Fairport, NY

Good for poor credit loan. Of course interest rate will be high but they finance. The website is really simple to use and paying your monthly is easy with them. Hoping I can refinance with them as this has been the most painless loan I've ever had

Horrible money hungry company. After getting into an accident they refused to handle any of the GAP claiming I didn't have it then Yolanda decided to give me multiple fake numbers for "other departments" that could help with this. They then refused to return calls or they would end the call after telling me I had to pay in full the remainder of the balance. After a year of dealing with this nonsense and my credit going down the drain with late fees stacking up I contacted the New York State Financial Department and lets just say within a couple I had a letter saying that they were so very sorry for this and would you believe it Yolanda handled my GAP claim! Yes that's right the person who told me numerous times she had nothing to do with it and that their company doesn't handle that ended up being the person that had to handle it. So, thanks Yolanda for finally doing your job 100% would not recommend ever dealing with this company or letting your loan be sold to them.

We traded in a vehicle that we were curently financing through RAC. 2 months later and they are saying they never got a check from the dealership that bought the car off of us as a trade in and are saying we will be sent to collections and have our car repo. My husband keeps telling them there will be no car to repo because we dont have it anymore! The dealership we used to trade it in says they got the first check, RAC says no. So they cancel the first check and overnight another check. RAC deposits this check and still says they have not recieved any money! And it is still our issue. Like this is CRAZY! FIX THIS ISSUE RAC!

Worst company ever. Do not work with them.needs to be shut down.

Biggest joke firm ever . have a balance of 4800 left and they told me before the new year don't worry about a payment until we receive the money to lower the balance ,then I get a statement in the mail stating that I owe 1100 by February 8

The company will call you 50 times a day and then demand a payment 30 days prior to your payment date, regardless of you paying on time. They’ll lie about it too, and tell you you’re three months behind, when you’re only a month behind or not at all. Even when you’re paid up for the month, they keep calling. It’s so infuriating.

I never had an issue with RAC while making payments on the vehicle. I filed chapter 7 bankruptcy and was advised to surrender the vehicle back to RAC. Regional was supposed to have the car picked up in 3 to 5 days. That was over TWO YEARS AGO. They never picked the car up. I've called weekly for over two years and have yet to be able to talk to someone. I don't think their bankruptcy department actually exists. The car is a 2019 Nissan so it was definitely worth the cost of recovery.

All around terrible. Unprofessional and can’t even talk to anyone. No response to emails/ calls. But if you go past your due date they will blow up your phone and email several times a day, everyday until you answer. Maybe if they would’ve responded to me in the 3 weeks BEFORE my due date then I would’ve actually actually paid on my due date. I feel like I’m in business with robots.