Their app is very unstable and will constantly lock you out. Never any help from customer service and most are very rude about it. The bank itself convenient location very inconveniently not open or can't reach customer service on weekends (Saturdays). Switching banks the hassle with this one just isn't worth it.
michael rodbourn
1 year ago
Unfortunately as a long time customer of Steuben Trust being forced to now become a customer of Community due to a buyout hopefully they are as friendly and treat me with friendly atmosphere as Steuben trust staff did be nice if the branch was open on Saturday at least till noon!
Juanita Barter
1 year ago
Bank tellers are friendly and helpful. Service obtaining mortgage was extremely slow with rudeness shown towards the realtor when the deadline for obtaining mortgage confirmation was past.
Rodney Kittle
1 year ago
Unable to solve problems by telephone. The bank's phone service is not 24/7.
ARC Dim
4 months ago
Their app is very unstable and will constantly lock you out. Never any help from customer service and most are very rude about it. The bank itself convenient location very inconveniently not open or can't reach customer service on weekends (Saturdays). Switching banks the hassle with this one just isn't worth it.
michael rodbourn
4 months ago
Unfortunately as a long time customer of Steuben Trust being forced to now become a customer of Community due to a buyout hopefully they are as friendly and treat me with friendly atmosphere as Steuben trust staff did be nice if the branch was open on Saturday at least till noon!
Juanita Barter
4 months ago
Bank tellers are friendly and helpful. Service obtaining mortgage was extremely slow with rudeness shown towards the realtor when the deadline for obtaining mortgage confirmation was past.
RC Harris
1 year ago
michael rodbourn
1 year ago
Juanita Barter
1 year ago
Rodney Kittle
1 year ago
ARC Dim
4 months ago
michael rodbourn
4 months ago
Juanita Barter
4 months ago