Wish I could rate Laura as an employee and Denise as a manager zero stars.
Their customer service is far beyond terrible and the lack of customer relation is RIDICULOUS.
The way they talk to you in person and their phone voice is beyond FAKE.
After doing business here multiple times with no issues at all they treated me with no respect as a returning customer and acted as if I was a waste of their precious time. They had zero time to help me understand why the interest rate was way higher than the previous times And why the balance made no sense.
Laura is so bad at lying that I couldn’t comprehend her explanations because nothing made sense lie after lie. Her accent and English is pretty bad if I may say so. Which made it 100 times worse for me to try and understand her LIES.
Word of advice if you feel they are lying they are DO NOT TRUST THEM TO BE HONEST BECAUSE I PROMISE YOU THEY ARE NOT.
1.) the insurance on the loan is in FACT OPTIONAL they will lie and say it’s not call corporate and they will assure you it’s OPTIONAL.
2.) You can in FACT pay off the loan with a debit card - They will LIE and say you must pay in cash probably to steal any extra money that they add on if you don’t have common sense to go over the loan documents.
3.) The interest rate is in fact decided by the agent writing the loan
I do recommend you call the corporate office and speak with someone above them if you have any questions regarding a loan.
I will never do business here again and I do not recommend using their services.
They had the audacity to say have a great day MAM in the most sarcastic way after I had to waste time Gas and money because of them.
Fernando Perez
1 year ago
I was looking for 10k and I was shopping around and called Dollar Loan Center, Cash 1, Rapid Cash and I was asking for quotes over the phone to see if I was pre approved and they weren’t able to help me they couldn’t quote me I kept asking if it was possible since I have a newer vehicle, they kept saying they couldn’t give any information that I had to come in and I called Nevada Title Loans and they were able to pre approve me for a loan over the phone she took my application and told me they’ll have everything ready for me so I can just go in to review and sign my contract. They were very helpful. Thank you Denise.
Arnulfo Robles
1 year ago
I went to different finance company's and they make it so difficult and the process takes over 2hours. I came to Nevada Title Loans and it only took me 20min they are beyond nice and helpful. Thank you Denise Maldonado!
Ana Pale
1 year ago
She is doing good and very helpful hope everybody same as her very good smile and very pleasant helping people like me need help love her with her welcoming me to your business that's why I keep coming back cause of her thank you ana
Amber Doss
4 months ago
Connie assisted me today and she great. She had excellent customer service and explained everything throughly. Also, I was approved for more than what I needed which was great also. I would recommend if you need money quickly.
Eric Brown
4 months ago
Connie is a very respectful and helpful person she made my visit very pleasant. Thank you for your five star customer service.
BUCCZ WAY
4 months ago
Was a great experience.... The young lady who helped me was very nice..... she got me in and out very quick! Thank you ❤️
Maria Baltazar
1 year ago
Fernando Perez
1 year ago
Arnulfo Robles
1 year ago
Ana Pale
1 year ago
Amber Doss
4 months ago
Eric Brown
4 months ago
BUCCZ WAY
4 months ago