OceanFirst Bank, Ocean City, NJ

Outstanding customer service. Issan Acosta sets the tone for excellence. Kimberlie Cooper- Truitt is the ultimate professional. Unflappable, upbeat and willing to go above and beyond. And extremely knowledgeable.

The staff at Ocean First are exceptional! They are always accommodating to my various banking. From the Branch Manager, Issan as well as Edina and Kimberlie they always go the extra mile! They are always personable including the tellers and make me feel welcome! Whenever I have a question they are always willing to help! I highly recommend Ocean First Bank at 10th and Asbury in Ocean City,

I wish to commend Ocean City (NJ) Branch Manager Issan Acosta for his personable and professional help the other day. I had come to the branch expecting to have a pre-set appointment to take care of a personal banking issue-- only to realize that the person was not at the branch that day. I spoke with Issan, who was busy pitching in and assisting the tellers who were noticeably shorthanded, and I apologized for adding to his concerns with my needs. He promptly and willingly, however, came to my assistance, took care of my needs, and followed through, as he promised, with a timely resolution to my banking need. With the many changes and transitions that are happening at the OceanFirst branches, outstanding employees like Issan Acosta should be treasured and supported, as his personal and professional approaches with customers like me, along with his sure actions and results are reasons why bank customers like myself stay happy with and loyal to OceanFirst. Don't underestimate the power of the bank branches. Some banking issues just cannot be done online, and at times a personal connection is so very important and appreciated! Thank you, Issan!

Ocean First Bank goes above and beyond in Customer Service. Issan Acosta at the Ocean City Branch helped us out today and I want to thank him with all of my heart. Ocean First is very lucky to have him as an employee! Thank you for your great service!

Edina Custovic definitely deserves five stars for her banking service to help me open a new account today. She made it extra easy for me coming here from out of state and her excellent help put a smile on my face! I look forward to banking at Ocean First Bank! Thank you

Called twice and asked to speak with the manager regarding a concern. No one called me back.

I wish to commend Ocean City (NJ) Branch Manager Issan Acosta for his personable and professional help the other day. I had come to the branch expecting to have a pre-set appointment to take care of a personal banking issue-- only to realize that the person was not at the branch that day. I spoke with Issan, who was busy pitching in and assisting the tellers who were noticeably shorthanded, and I apologized for adding to his concerns with my needs. He promptly and willingly, however, came to my assistance, took care of my needs, and followed through, as he promised, with a timely resolution to my banking need. With the many changes and transitions that are happening at the OceanFirst branches, outstanding employees like Issan Acosta should be treasured and supported, as his personal and professional approaches with customers like me, along with his sure actions and results are reasons why bank customers like myself stay happy with and loyal to OceanFirst. Don't underestimate the power of the bank branches. Some banking issues just cannot be done online, and at times a personal connection is so very important and appreciated! Thank you, Issan!

Ocean First Bank goes above and beyond in Customer Service. Issan Acosta at the Ocean City Branch helped us out today and I want to thank him with all of my heart. Ocean First is very lucky to have him as an employee! Thank you for your great service!