Nebraska State Bank & Trust Co., Broken Bow, NE

If you have any card issues don’t plan on getting them fixed. I had my card flagged on the second day of vacation for ordering an Uber. Even though I had ordered Uber from the airport, payed for the hotel, and had half a day of charges in the area. When contacted by the fraud unit I said it was me and I was told it was unblocked. I’m now sitting in my hotel cancelling all my plans because my card was never unblocked and I spent my remaining cash paying for someone to order me an Uber back to the hotel. Thank God I wasn’t at a restaurant or something, Good job NSB.

Been banking here for a long time, they have always taken great care of my finances and Me, not to say I haven't had any issues from time to time but they have done there best to figure it out and take care of it. Very friendly staff and great service

If you have any card issues don’t plan on getting them fixed. I had my card flagged on the second day of vacation for ordering an Uber. Even though I had ordered Uber from the airport, payed for the hotel, and had half a day of charges in the area. When contacted by the fraud unit I said it was me and I was told it was unblocked. I’m now sitting in my hotel cancelling all my plans because my card was never unblocked and I spent my remaining cash paying for someone to order me an Uber back to the hotel. Thank God I wasn’t at a restaurant or something, Good job NSB.

Been banking here for a long time, they have always taken great care of my finances and Me, not to say I haven't had any issues from time to time but they have done there best to figure it out and take care of it. Very friendly staff and great service