Capital Credit Union, Fargo, ND

I’ve had many banks but Capital Credit has got to be the best of them all.. Most especially I am writing this review for Sabrina S. Although I didn’t have the adequate credit to open a checking and savings account she worked with me and fought for me to open my account for me. If it’s one thing I suck at is proper banking… as I always forget things and have no clues except to deposit and withdraw. But as usual Sabrina S. Understands and he helps me! I am grateful for Sabrina S because she treats her customers like humans who have human issues. She’s always cordial and non judgement and she will educate you and advice you correctly. She has helped me greatly and is constantly always fighting for her customers. It’s because of her that I am doing my best to bank the right way. And I do intend to maintain my business with her as I will be using her for my house buying process and any other loan or banking need I may have. If you must speak to anyone, wait to speak with Sabrina. She’s honest and real !

Banker and Branch Manager Corrine Hager lied to me. We were forced to open a savings account in order to get a car loan. I asked if this savings account would have any sort of monthly fee, annual fee, low balance fee, or any other sort of automatic fee. I was told no. After we paid off the auto loan, we started getting charged $5 low balance fees. I was never told that would happen, and I had asked. I lost the full $25 balance to these undisclosed fees. It's my own fault that I wasn't watching the statements more carefully, but I expected Corrine to be honest. Putting a single paper that discusses fees inside a massive info packet is not an excuse to verbally lie to me about potential fees. She didn't tell us about the $75 loan application fee either, not until we were signing the loan documents. I feel deceived and personally offended. This credit union is dishonest. I regret doing business with them, and will never do so again.

Love banking with CCU! They helped my husband and I get our credit eatablished 5 years ago and now getting a loan is quick and easy! We work primarily with Jim who has always been more than helpful and available to answer our questions. When we go to the branch for whatever reason we get greeted by name which is always the best feeling. We wouldn't ever think about banking anywhere else!

I had a wonderful experience at the branch. Taylor Lugert was incredibly helpful and friendly. He had superior knowledge of the credit union’s products. I will be coming back for sure!

Co-Op shared with my credit union. Very helpfull and polite in assisting with a deposit I needed to make. Definately would recommend.

I’ve had many banks but Capital Credit has got to be the best of them all.. Most especially I am writing this review for Sabrina S. Although I didn’t have the adequate credit to open a checking and savings account she worked with me and fought for me to open my account for me. If it’s one thing I suck at is proper banking… as I always forget things and have no clues except to deposit and withdraw. But as usual Sabrina S. Understands and he helps me! I am grateful for Sabrina S because she treats her customers like humans who have human issues. She’s always cordial and non judgement and she will educate you and advice you correctly. She has helped me greatly and is constantly always fighting for her customers. It’s because of her that I am doing my best to bank the right way. And I do intend to maintain my business with her as I will be using her for my house buying process and any other loan or banking need I may have. If you must speak to anyone, wait to speak with Sabrina. She’s honest and real !

Love banking with CCU! They helped my husband and I get our credit eatablished 5 years ago and now getting a loan is quick and easy! We work primarily with Jim who has always been more than helpful and available to answer our questions. When we go to the branch for whatever reason we get greeted by name which is always the best feeling. We wouldn't ever think about banking anywhere else!

Banker and Branch Manager Corrine Hager lied to me. We were forced to open a savings account in order to get a car loan. I asked if this savings account would have any sort of monthly fee, annual fee, low balance fee, or any other sort of automatic fee. I was told no. After we paid off the auto loan, we started getting charged $5 low balance fees. I was never told that would happen, and I had asked. I lost the full $25 balance to these undisclosed fees. It's my own fault that I wasn't watching the statements more carefully, but I expected Corrine to be honest. Putting a single paper that discusses fees inside a massive info packet is not an excuse to verbally lie to me about potential fees. She didn't tell us about the $75 loan application fee either, not until we were signing the loan documents. I feel deceived and personally offended. This credit union is dishonest. I regret doing business with them, and will never do so again.