We just bought a vehicle and they have emailed us over 20 times before we even got home to remind us to submit proof of income and color IDs. And still calling us at 9pm to get my husbands most recent pay stub. Not sure what type of clientele they are used to dealing with but we both have excellent scores, full time 40+ hr jobs making well over enough to buy a new car, and they treated us like we asking to purchase a rolls royce on a minimum wage salary. We have purchased vehicles in the past and never been hasseled like this. I had a dealer let me drive a brand new Escalade off the lot for the weekend to make sure I liked it, and OneMain acts like they are doing me a favor because we paid down, signed the paper work and drove it phone. They actually sounded suprised that the dealer let us leave the lot without giving them a DNA sample and including them in our will. Calling me at 9pm on a Saturday night to send a pay stub. I politely, or not, told them don’t ever call me again unless I’m late on s payment.
Joe L
1 year ago
Great friendly staff, fair rates and quick service
TGLKRL
1 year ago
They tell you you're approved and everything is done and then all of a sudden you're denied! Makes absolutely no sense!
Theresa Gilmore
1 year ago
Estella was very professional, caring and took time to assist me with my need. I am forever grateful to her and her staff!
Anthony Taylor
1 year ago
I like that when you apply for a loan they get back to you in timely matter that they say and Jeff is a great asset to the company friendly and always going the extra mile for you
Angelette Willis
4 months ago
Although the experience was good, I was a bit disappointed because the actual money I was able to borrow was not what was actually advertised. The add stated I could borrow between $5000 - $9000.00 But... when i got to the office I could only borrow $1500 with an Unsecured Loan. I feel it needs a bit more clarification to keep others from feeling the "let down" ... Other than that, everything was great with the staff and timing that funds were available!
Tim Volital
4 months ago
It's interesting how they call you in the morning, leave a message that you are approved for your loan. Then when you call them in the afternoon to confirm, they tell you that you are not approved. 🤣🤣 Dodged a bullet because the payments & interest were very much unreasonable in the first place. …
Tina Castrellon
4 months ago
We just bought a vehicle and they have emailed us over 20 times before we even got home to remind us to submit proof of income and color IDs. And still calling us at 9pm to get my husbands most recent pay stub. Not sure what type of … More
Tina Castrellon
1 year ago
Joe L
1 year ago
TGLKRL
1 year ago
Theresa Gilmore
1 year ago
Anthony Taylor
1 year ago
Angelette Willis
4 months ago
Tim Volital
4 months ago
Tina Castrellon
4 months ago