Zusack Team / Madi and Darren at Guaranteed Rate (NMLS #948795), Asheville, NC

I recommend Madi and her team to anyone looking for a mortgage. Whether buying a home or refinancing I have no doubt the Zusack team will handle it with care and Grace. Madi was always available to answer questions or help me understand options. She made what I thought was impossible, possible. Madi and her team were amazing throughout the process, even when we had to move the closing date. Every step of the way I knew what was expected of me and felt cared for. Thank you, Madi and team!!

I have nothing but amazing things to say about the work the Zusack Team has done for me while purchasing my first home. Madi is amazing and always made herself available to me to answer any questions I had. She went above and beyond to make sure that my loan was approved. It is evident in her attitude and work ethic that she truly loves what she does and always makes sure that her clients have the best experience possible. I am forever grateful for her time and effort and will always come back to this team for any future loans. Thank you so much!!!

Madi and her team are absolutely EXCELLENT! I have worked with many mortgage lenders, including a lot of the “big name” ones. They all treat you as just another paycheck. I knew I made the right choice going with Madi when we ran into a difficult situation and long story short she put my best interests and finances before hers. I will definitely be using her again. Thank you so much!

Madi was amazing, she worked closely with us and made us comfortable and informed throughout the entire process. She has def become more than just my loan officer, we could not have done any of this without her. She’s amazing.

Madi was great to work with and she's very knowledgeable. We had talked with 3 other lenders before finding Madi and none of them explained things the way she did. She was able to answer all of our questions. She also offered us the best rate. She has been doing this for a number of years and her expertise put us at ease during what can sometimes be a stressful process. Thank you Madi and team!

I was on a very tight budget in a very difficult housing market. I had struggled to work with other lenders that simply didn’t care what I could afford monthly and could offer no information as to rates or alternative options that I might have had. Deciding to work with Madi is why I own a home today. I called her near the end of the working day and that day she got back to me with a very accurate estimation of what my payments would be, taxes in the area, and options to move forward. She accomplished in hours what my previous lender couldn’t in 2 months. I felt taken care of the entire mortgage process and whatever question I had, Madi had an answer. I could not recommend her enough

Madi has been with us every step of the way, spending countless time on the phone, texting and in emails answering our many questions, providing us all of the most up to date education on first time home buying and encouragement at every … More