Whitefish Credit Union - Whitefish Branch, Whitefish, MT

The service we have received from Whitefish Credit Union has been top notch every step of the way. We recently financed our home through them & Kyle Elliott made the process much easier than we anticipated. They have a small town warm vibe, yet are professional & all business when it’s time to close. I would recommend Whitefish Credit Union to anyone who is looking for no nonsense banking.

Do not care for Whitefish credit union. You hear all the great benefits of a credit union, don't believe any of it. I get far better customer service and benefits from Wells Fargo. I closed all my accounts with Whitefish credit union. Had enough of them.

I had high hopes for WCU but unfortunately the experience the past few years hasn't been as expected. If you think as a credit union they'll treat you more fairly than a big bank you may be disappointed. Don't assume you'll get a better mortgage rate or their online banking has the same functionality/controls you may be accustomed. For example, they don't offer simple things like auto-draft protection. I was charged two overdraft fees, and even though I corrected immediately, had plenty in my WCU saving account, and it was the first time, they agreed to reimburse just one of them. Surprising, considering last year I paid them over 12K in mortgage interest on my WCU loan.

Had a FANTASTIC experience working with Whitefish Credit Union--we couldn't have asked for a better team to help us through the process of buying a first home. Toby, Chris, and the rest of the staff were communicative, supportive, organized, and friendly throughout the process, and we're excited to bank with them going forward. Highly recommend!

I received a check from out of state from a partner credit union. I called ahead of time to make sure that I would be able to cash the check at Whitefish Credit union. The person I spoke with explicitly stated that I, would indeed be able to cash the check. We discussed the amount and he even checked with his manager. I drove in from 30 miles out of town only to be told that they would not honor the check. Furthermore, both branches that I went to, I was treated with rudeness. The man that I spoke with on the phone was behind the teller counter and wouldn’t even make eye contact with me when I gave his name to the other teller. This experience alone has cemented any possibility that I will ever do ANY business with this company.

The service we have received from Whitefish Credit Union has been top notch every step of the way. We recently financed our home through them & Kyle Elliott made the process much easier than we anticipated. They have a small town warm vibe, yet are professional & all business when it’s time to close. I would recommend Whitefish Credit Union to anyone who is looking for no nonsense banking.

Do not care for Whitefish credit union. You hear all the great benefits of a credit union, don't believe any of it. I get far better customer service and benefits from Wells Fargo. I closed all my accounts with Whitefish credit union. Had enough of them.

They just built a giant multi million dollar branch but can’t build a drive up window? We have to play super Mario bros with the tubes every time? Not open on saturdays, refuse to give out starter checks, hidden fees, mail fees, terrible hours. Literally everything about banks that we hate. Isn’t that why credit unions formed? You’re just another big bank.