Park Side Credit Union, Whitefish, MT

My husband and I went out of state to purchase a vehicle but when we arrived at the car dealer's, we happened to like a different vehicle from the one for which the loan was sanctioned. Maegan put us on the priority list and went out of her way to email us the documents to sign and make the necessary changes happen fast so a new loan could be quickly sanctioned and the money wired to the car dealer so we didn't have to extend our stay. Literally she erased all our worries and anxieties as we talked back and forth on the phone. The car dealer himself remarked at the friendliness of the staff at Parkside CU. Thank you Maegan. You know your job and you are very thorough and efficient at it too. We are glad we switched to Parkside Credit Union in Columbia falls.

Online baking website is a joke, so I visited in person. Lobby visits are painful. Service is slower than the second coming. Incompetence is their motto. It is a mystery why this is so because they always seem to be overstaffed with several people doing a lot of nothing. After waiting for the manager to finish talking with a customer who was only there to chat, I was going to make a deposit to my account. I was surprised to find out the account I had for 12 years was closed. After a 10 minute explanation full of excuses about the post office (where I worked for 30 years so I know better) which had nothing to do with Parkside closing my account, I left. I'm actually glad. There are other banking institutions in town that are much more efficient and have better customer service. Parkside, I won't miss you!

Park Side is just SO great. Tim Ells really helped me out when I decided to take control of my finances in a positive, sustainable way. Being able to be a little candid and pretty honest, and to feel supported along the way… thank you. Mia is always so sweet and helpful. Never a bad experience working with the Whitefish team.

Directed me to my "primary financial institution" regarding a small loan on my home equity. ParkSide has been my bank for over 4 years. My loan request was for roughly 18% of the equity alone... Denied due to no credit history. Even with a co-borrower. My house is paid off, and I have no debts. Marcene Coburn denied me, even with a cosigner, after stringing me along for a month. I'll be signing up with a new primary financial institution immediately.

Great small town FCU, watch hours due to staffing, be ready to bank from your car, $3k max limit from ITM/day, so keep that in mind.

I just had the most pleasant experience at the Whitefish branch. My teller was Angie M. She was so sweet, knowledgeable, professional, and had a million dollar smile. Thank you for making my banking experience pleasant.

Awsome people and Maren is the bomb. Will definitely do business again. A+

Haven't been happy with my account at Parkside. They don't do anything for me. I generally have to reach them for perks that would make my life easier. Or even just services I may need. I have always had to be the ones to contact them. Today I went into the Whitefish location. Got Hannah. Who had less than ok customer service. She didn't make me feel like I wanted to deal with her ever again, and hopefully I never will. Ive done service work my entire life so customer service is not an area I'm ok being skimped out on. I'm on my lookout for my next credit union, once I find it I am done with this one.