Glacier Bank, Columbia Falls, MT

Called the Columbia falls glacier bank to check my balance of my account and the person who answered the phone name is Ashley and she hung up on me after giving her my account number for a second time. It was very rude and not very good customer service!!

The only situation more tragic than dealing with this bank is Afghanistan falling to the taliban. If you’re completely dead inside or have no soul, than this is the bank for you!

Love, love, love using Glacier Bank! Having used all sorts of banks large and small I always appreciate going in to any of the Glacier Bank locations (this one is closest to my house) and receiving such quick and pleasant service. I have never had to wait for a teller when going in to the bank and have been greeted by everyone I walk by.

I used to love glacier but youve become a joke. I had a lady refund me my late fee back because she said it was clearly the banks fault not mine because the automatic wire transfers don't show right away. Got another late fee after already transferring money into my account then get told that I can't be refunded but you willingly admit it's your guys fault. They also said that they can't give a refund when the account is in the hole but that's a lie cause they just refunded my boyfriend the full 30 for the same exact reason and his account was in the hole. If you guys want to explain why I'm getting a runaround when no one else is that would be great. Or learn to train them with a little respect because I'm ready to switch banks.

Tellers are wonderful, blahh to all the fees and charges

Beware! Relocated to Texas after selling the house. Title Co alerted us that Buyer's payment had cleared Glacier on 4/28/23 and yet on 5/3/23 Glacier advised there was no such check deposited. After 6hrs, 3 phone calls to Glacier, 2 Trips to a real bank, Wells Fargo in Texas, we were finally told that the money was indeed in the acct. The person then began explaining why we should not close our acct! In spite of our new banker's help on our end, we are still trying to get the $78,000 out of Montana. We were never answered when we asked who to contact in their legal department nor if we could speak to a mgr who could help us. Beware of inept & unprofessional management of your funds.

Best ever and I have bank I have banked in a lot of other places, and I think glacier is the best

Always a great time here! Staff are very friendly and always looking out for my dogs and spoiling them with a treat!