We were told we were approved for one amount on the phone. We set up a time to go sign all the paperwork two days later. We arrived at the office two days later to sign everything and after being there for almost two hours they told us we were no longer approved for the amount instead we were approved for $3,000 less than the original amount. The explanation of why was not because of any changes in credit or anything logical like that, but because we made more money monthly than what we originally said on the application! So we were approved for less money because we made more money than they thought. It is not the individual at the branch who was responsible but it was just ridiculous!
Teresa Davis
1 year ago
They were very awesome I really love them. I don’t see anything that needs to change at this time. I would recommend any and everyone to choose OneMain
Jay McAfee
1 year ago
Quick and easy, I thank everyone at the Brandon Branch for their hard work.
Lauren Easterling
1 year ago
Great customer service. Easy to work with.
RGC Education
4 months ago
I couldn't be more grateful for the thoughtfulness and help the representative provided in regards to my financial situation.
Roosevelt Wallace
4 months ago
Great customer service! Fast approval and paperwork.
kimberly hill
4 months ago
Customer service was grea. This was a fast and easy process.
William Smith
1 year ago
Teresa Davis
1 year ago
Jay McAfee
1 year ago
Lauren Easterling
1 year ago
RGC Education
4 months ago
Roosevelt Wallace
4 months ago
kimberly hill
4 months ago