I came in to the Douglass location in a crunch, I was super stressed out ! Jennifer, very professional, understanding, helpful, and just an all around amazing person assisted me! I was able to get the help I needed in the moment that I needed it ! I would definitely recommend her to anyone !!!! My friends and family too!!! Thank you Jennifer for your professionalism and above and beyond customer service !!!!
LifeAsDess Chanell
1 year ago
Candy was so sweet omg , she was patient with me . 10/10 recommend this place !
DC Wells
1 year ago
This place is awesome helped me greatly with all my Christmas needs
mike manley
1 year ago
I had an issue with my insight card being lost and needing a replacement issued. Eileen the cashier literally saved me by calling customer service and making sure that my new card would be attached to my existing acct. My direct deposit will go in my acct in 2 days. If she hadn't called and made sure I was taken care of it would've been 7-10 days before I could access any funds! I truly appreciate how she worked with me and made sure I didn't get screwed by insight! THANKS EILEEN!!! YOUR THE BEST!!!!
Monique Reed
1 year ago
They were so patient with me being a first timer. Jennifer walked me through everything. They are awesome.
Sterling Boone
4 months ago
Well, she started the call by asking how she could earn my business and then when I had questions she hung up on me in the middle of the call. I’m sorry you can’t Cash my sons check but that’s definitely not how you earn my business and no, I wasn’t being rude or short I was genuinely just speaking
Would not suggest going to this place if this is how they treat me on the phone I can’t imagine how they treat you in person
Kayla Bender
4 months ago
Megan was so helpful and so kind! She answered every concern I had and was able to help me in my difficult situation! Highly recommend going to see her and getting the help you need! 1000/10
Teresa Burton
4 months ago
The establishment is very well kept and the service is top notch, Tracy was Amazingly patient and very helpful to get my loan processed!! She needs a Raise!! Thank you Tracy and God bless you!
Brittany Hayes
1 year ago
LifeAsDess Chanell
1 year ago
DC Wells
1 year ago
mike manley
1 year ago
Monique Reed
1 year ago
Sterling Boone
4 months ago
Kayla Bender
4 months ago
Teresa Burton
4 months ago