There's a reason they have been around for 150 years. Best customer service around. The employees couldn't be nicer and helpful. Every-time I walk in I am always greeted by a smile. I am appreciative of all their help.
ET
1 year ago
I like Nodaway Valley Bank a lot, the branch on North Main is especially helpful. They go above and beyond, to help their customers. Your instantly greeted when you walk in. It doesn’t matter what title they are, from a teller to a officer, they are all willing to help you. Always go in or through their drive-thru. The drive-thru staff are also wonderful. **This isn’t their fault, but the people who are working the call center, are incredibly rude, and I hate having to call there and get stuck talking to them, ugh... dreadful. Avoid the call center staff! They are definitely not a part of the 5 star rating!
Maddy S
1 year ago
Great service with helpful staff. The employees could not be more polite and genuine.
Lori M
1 year ago
The people at the desks are super nice and will go out of their way to help you.
Ellie Goecken
1 year ago
Great banking experience. Everything is easy and the staff are very helpful
Bearcat06
4 months ago
Best bank in NW Missouri. I've been with them for over 40 years and never, ever had an issue. Lost a debit card overseas and they had the card company rush a new one to me ASAP.
Brandon Hauck
4 months ago
Been with nvb a few years they make an occasional oopsie but we're all human. Other than that nvb is a great bank
Johnny Stein
4 months ago
The professionalism of the staff that answers the phones is of zero quality. Apparently if you call to have an overdraft fee removed from your account they shut your debit card off and slander your name to the other staff.
Liz Robinson
1 year ago
ET
1 year ago
Maddy S
1 year ago
Lori M
1 year ago
Ellie Goecken
1 year ago
Bearcat06
4 months ago
Brandon Hauck
4 months ago
Johnny Stein
4 months ago