I spoke with a Team Leader Named Ellen and a customer service representative Named Jay. Jay belittled me, and was disrespectful for the majority of our 32 minute phone call. Ellen was incredibly incapable!! I’m not sure what the title “Team Lead” actually involves at this location but she was outright Useless.
Syreeta Vice
1 year ago
Asked what I needed to do to collect the funds from my fathers account. Who passed away a couple weeks ago. Was told to get his death certificate and it would be done. Got death certificate. Turned in and then was informed that he had a beneficiary. Which woulda been fine had I been told up front. I see only dishonesty I feel used and I am grieving for my father trying to take care of everything by myself and the lady I spoke to (-k-)was extremely rude to me after initially lieing to me in the first place.. I wouldn’t wish that kind of treatment on my children ever!
Zach Hill
1 year ago
Love this bank. Small Town bank with online check cashing. Staff addresses you with your first name when you walk in. Helpful and professional in every way.
Trista Pankratz
1 year ago
We work with Steve an he's an amazing person to work with.. He's done everything an anything he can to help us out when we need him. I highly recommend him to anyone
Bradley Mcdonald
1 year ago
The nicest people iveceI've met. Everyone from the president down. I highly recommend them.
Dustin Baker
4 months ago
I spoke with a Team Leader Named Ellen and a customer service representative Named Jay. Jay belittled me, and was disrespectful for the majority of our 32 minute phone call. Ellen was incredibly incapable!! I’m not sure what the title “Team Lead” actually involves at this location but she was outright Useless.
Syreeta Vice
4 months ago
Asked what I needed to do to collect the funds from my fathers account. Who passed away a couple weeks ago. Was told to get his death certificate and it would be done. Got death certificate. Turned in and then was informed that he had a beneficiary. Which woulda been fine had I been told up front. I see only dishonesty I feel used and I am grieving for my father trying to take care of everything by myself and the lady I spoke to (-k-)was extremely rude to me after initially lieing to me in the first place.. I wouldn’t wish that kind of treatment on my children ever!
Trista Pankratz
4 months ago
We work with Steve an he's an amazing person to work with.. He's done everything an anything he can to help us out when we need him. I highly recommend him to anyone
DRay Bak
1 year ago
Syreeta Vice
1 year ago
Zach Hill
1 year ago
Trista Pankratz
1 year ago
Bradley Mcdonald
1 year ago
Dustin Baker
4 months ago
Syreeta Vice
4 months ago
Trista Pankratz
4 months ago