The whole reason I liked banking here was simplicity of use. I had $100 per paycheck come out of my checking at one bank that would go into my savings at Heartland. Later I called and increased that figure to $200 per check. Since then, I have fallen on hard times. My wife got laid off and I am responsible for the bills. I call today to keep all my money in my checking account, just for the time being so I can pay my bills. Out of nowhere I need to fill out a form to do this. The rep I spoke with tells me it has always been this way. Well you're either lying to me or you don't know any better because there was never a form, just a phone call. We set up a simple ACH transfer every other week and it was all done over the phone. Fast, simple, convenient. Not any more!
Jack Stanton
1 year ago
Kayla Naranjo helped me pull a loan out with no troubles at all, highly recommend using her with the loan process
Dakota Raska
1 year ago
They have been AMAZING in walking me through the process of getting approval for a loan. They have been patient and have answered all questions I have had along the way! Highly recommend this team!
Jess Realander
1 year ago
Amazing super nice walked right in and got a loan to buy my truck highly recommended
Emily Rezac
1 year ago
I worked with Christine and she was wonderful! Highly recommend!
Rachael Grinde
4 months ago
I feel very valued when coming into this branch! Everyone knows me by name and makes me top priority! Questions always answered and very sweet staff! I would call this family!
John Glynn
4 months ago
It’s always a pleasure to come to New Prague! The ladies are always quick to answer my questions, and always have a smile. Great business!
Adam Miller
1 year ago
Jack Stanton
1 year ago
Dakota Raska
1 year ago
Jess Realander
1 year ago
Emily Rezac
1 year ago
Rachael Grinde
4 months ago
John Glynn
4 months ago
Jeannie Wanta
4 months ago