Getting access to safe deposit box difficult too often. One day at 2pm I was told both of the staff able to assist were on lunch break and to come back. Really?
When I went to refinance a vehicle they spent more time and effort to sell me investment products.
After this review the bank replied telling me I needed to make an appointment to gain access to my box. I did so. It took 14 minutes with two long holds to accomplish it. When I arrived they thought I was there to purchase a box.
Now today the phone person said no reservation required. Confusing. Your bank is only as good as its processes. I have a large amount of cash there. I will be joining another bank and close out here.
David Montray
1 year ago
I love Spire after 15 years at Wells Fargo and the nickel & diming for everything, it's nice to go to a place with friendly staff, great rates on products and nominal fees (if any) for many of the things I used to get hammered on from WF. Great bank that I would highly recommend! I have my personal and business accounts with them and have been very happy!
Courtney Douglas
1 year ago
We've had great experiences with the Spire Mora branch! Both Sara Engblom & Jessy Stewart made our loans a smooth process! Drive thru is speedy and friendly too!
TotallyAHuman
1 year ago
Very good customer service, I had issues with my login info and I called and a very sweet women answered the phone and helped me work it out! Thanks very much!
Ronald Coleman
4 months ago
Please, please, please make an ATM only drive up lane. It’s frustrating having to wait all the time for people that just can’t help themselves from using the drive up window lane which blocks access to the ATM.
Tom Lehman
4 months ago
Very friendly and helpful.secure banking. Have everything I have needed and more.
Dan McCann
4 months ago
Getting access to safe deposit box difficult too often. One day at 2pm I was told both of the staff able to assist were on lunch break and to come back. Really? … More
Dan McCann
1 year ago
David Montray
1 year ago
Courtney Douglas
1 year ago
TotallyAHuman
1 year ago
Ronald Coleman
4 months ago
Tom Lehman
4 months ago
Dan McCann
4 months ago