I worked with Mary on refinancing my boat. She responded quickly to the credit application. Was efficient and communicated well and set expectations and exceeded them. She was a pleasure to work with and had great conversation while signing documents. I will be reaching out to Mary for any future needs. Thank you!
Amanda Johnson
1 year ago
If you’re looking for a bank with a small town feel with great customer service and great rates, this is the place! I have an auto loan, a personal account and a business account here and I am extremely happy with all of them. They treat you like a person when you walk in and not just a member number, which I appreciate so much, from the manager to all the staff as well. Highly recommend!
Tim Matson
1 year ago
I've been a new customer since May of 2021 at the Genisys Credit Union at Pilot Knob Rd. Very satisfied with their service and overall quality of products offered. Their staff is very helpful and friendly. Always professional and working with their customers to get the best service and products. Highly recommend this credit union.
Matthew D'Antonio
1 year ago
Casey couldn't have made the process of refinancing my vehicle any easier! I was able to get the 1.99 interest rate and couldn't be happier with the entire process at Genisys credit union! Very fast and personal service and they do everything they can to keep things easy and quick. Most information needed was done online and through email. I opted to go to the credit union to sign papers and everyone was wearing a mask and had plastic dividers up to keep everyone safe during covid. Definitely recommend this credit union.
Travis
1 year ago
Would highly recommend Genisys credit union and highly highly HIGHLY recommend working with Kara! She is very friendly and very knowledgeable! Kara worked with me refinancing my auto loan, she took the time to walk me through step by step and made it simplistic and easy. I had to wait a day to hear back from Kara and Genisys on the finalization of my refinance. When she called me to inform me of it, she gave me 2 options. Come sign in person when it's convenient for me or sign them via email. As busy as I was I went with the email option..it was a snap! Sent back and forth in just mintues! Highly recommend Genisys credit union for any of your financial needs!!! Thanks again Kara, You rock!!!
Patricia Jones
4 months ago
The Lakeville Genisys customer service personnel are the greatest. We have a savings account for our granddaughter and they have keep an eye on her account. They have called when there's a specials, that will give her the best chance of earning top dollar on her savings.
Tim Matson
4 months ago
I've been a new customer since May of 2021 at the Genisys Credit Union at Pilot Knob Rd. Very satisfied with their service and overall quality of products offered. Their staff is very helpful and friendly. Always professional and working with their customers to get the best service and products. Highly recommend this credit union.
Phillip Geibe
4 months ago
I worked with Mary on refinancing my boat. She responded quickly to the credit application. Was efficient and communicated well and set expectations and exceeded them. She was a pleasure to work with and had great conversation while signing documents. I will be reaching out to Mary for any future needs. Thank you!
Phillip Geibe
1 year ago
Amanda Johnson
1 year ago
Tim Matson
1 year ago
Matthew D'Antonio
1 year ago
Travis
1 year ago
Patricia Jones
4 months ago
Tim Matson
4 months ago
Phillip Geibe
4 months ago