NorthRidge Community Credit Union - Hoyt Lakes, Hoyt Lakes, MN

I have banked at this credit union for over 30 years. I once invited Mrs. Noponen to speak at my credit and collections class because they were everything you wanted a financial institution to be. Everyone treated you like family. They had empathy and respect. You could count on them 100%. Unfortunately that all disappeared about 3-5 years ago, maybe more. About the time Doris left. They have no idea about the concept of great customer service. It was such a disappointment to lose something that great. If anyone feels the same, check out Affinity Credit Union. They are everything a credit union should be.

In 1978-9 winter time period I installed a computer system called “Online Focus” for this credit union. It was called Hoyt Lakes Credit Union at that time. I stayed in a single story inn. The credit union manager invited me to his house and I got to ride on his snow mobile machine (I lived in Austin Texas and never saw much snow), he took me ice fishing and went and took sauna with him. He gave me a metal bucket and told me to put ice cold water in it and when I was thru with the sauna to pour this ice cold water over me. I said No way and took the bucket into the sauna with me. Got thru with the sauna and started to pour the bucket contents over me which was now hot water. Needless to say I almost scalded myself and then had to wait about 30 minutes before my body temperature came back to normal. This was a wonderful period of time for me. Thanks for allowing me to tell of this old memory.

The NorthRidge Community Credit Union is wonderful. They offer so many services and the staff is so helpful and friendly.

It has been a pieasure dealing with NORTHRIDGE SINCE LEAVING WELLS FARGO! The benefits of this credit union totally outclass that of a big bank! To bad it took me 24 years to figure it out

I have used 2 of the other branches in years past, but the staff was never as courteous as they are in Hoyt Lakes.

I have banked at this credit union for over 30 years. I once invited Mrs. Noponen to speak at my credit and collections class because they were everything you wanted a financial institution to be. Everyone treated you like family. They had empathy and respect. You could count on them 100%. Unfortunately that all disappeared about 3-5 years ago, maybe more. About the time Doris left. They have no idea about the concept of great customer service. It was such a disappointment to lose something that great. If anyone feels the same, check out Affinity Credit Union. They are everything a credit union should be.

In 1978-9 winter time period I installed a computer system called “Online Focus” for this credit union. It was called Hoyt Lakes Credit Union at that time. I stayed in a single story inn. The credit union manager invited me to his house and I got to ride on his snow mobile machine (I lived in Austin Texas and never saw much snow), he took me ice fishing and went and took sauna with him. He gave me a metal bucket and told me to put ice cold water in it and when I was thru with the sauna to pour this ice cold water over me. I said No way and took the bucket into the sauna with me. Got thru with the sauna and started to pour the bucket contents over me which was now hot water. Needless to say I almost scalded myself and then had to wait about 30 minutes before my body temperature came back to normal. This was a wonderful period of time for me. Thanks for allowing me to tell of this old memory.

It has been a pieasure dealing with NORTHRIDGE SINCE LEAVING WELLS FARGO! The benefits of this credit union totally outclass that of a big bank! To bad it took me 24 years to figure it out