I just called and requested a printed copy of my statement because I need it to apply for medical assistance. They told me it would cost $5.00! I am completely shocked and VERY disappointed!! I guess my only option is to go to the library and print it for less than a dollar and risk my privacy while doing it. This is absolutely stupid. *This was not a request for an additional copy. I don't receive paper statements because I'm enrolled in e-statements. I don't normally need a paper copy!
kasey fox
1 year ago
Audra Shepherd is fantastic! My boyfriend and I stopped in a couple of months ago for a lease buyout loan. The dealership made several mistakes right off the bat, which delayed the entire process and generated even further problems. It was a nightmare. Audra and Amber went above and beyond to straighten out the mess caused by the dealership and quickly got things back on track. Thank you both, for taking such good care of us!
Justin Gretz
1 year ago
Branch Manager Heather and her entire team have been fantastic to work with and make you feel like family when you walk in the doors. I had been with Wellsfargo for 20 plus years, the only regret I have is that I did not make the switch earlier!
Thank you, Truestone, BP Branch!! Keep up the great work!!
maria yang
1 year ago
I have worked with Heather and Nicole before on opening accounts for myself and my kids.
I've always had great experiences. Everyone at this branch is nice and helpful.
Menga
1 year ago
Went in to get my address changed and person at the front desk was very helpful and professional. Excellent staffing.
Angie
1 year ago
kasey fox
1 year ago
Justin Gretz
1 year ago
maria yang
1 year ago
Menga
1 year ago