Minnco Credit Union - Andover, Andover, MN

I filed a complaint with the MN Attorney General's Office against Minnco because they closed my accounts without notice during the time my business was shut down for covid, due to a 99 cent charge didn't clear. They refused to fix their issues and put negative marks on my record so I couldn't open an account with any other bank. After the AG got involved, they removed the negative marks, but still made me pay $60 before they would allow me to close my account. I paid it gladly, so I could be done with them for good. I would never open another account with them.

Very personable staff! Easy loan applications and approval. Much better option than mega-banks. Reviewers (Not the folks who had financial emergencies but the ones that offered no details) that have a negative experience probably were denied loans because of poor credit ratings. I would recommend this bank to anyone with average up to great credit.

Working with Minnco initially seemed great for my motorcycle loan, good interest rate and pretty minimal downpayment. However, having banked with them for a year and a half now and them having "system issues" with their partner insurance company now telling them I owe them almost $2,000 more than I should. I've been trying to get this issue resolved and they tell me it's been fixed but it's been months and it hasn't been fixed and I've been trying to be cooperative by having to pay inflated payment amount from what they should be, having to pay extra payments and unjustified late fees. It's been a total nightmare.

I would have rated minnco a 5 star 3 years ago, because as long as things are great they are great, but if you ever go through a financial hardship they will turn on you and offer no assistance, only harassing phone calls, locked accounts. After being a member for 20 years and over 30 loans paying literally 100s of thousands in interest over the years. I ran into a situation where I wasn't paid for a job right away and would need a short term loan to cover costs for a few months, this sort of loan was done for me multiple times before, this time I was told I didn't qualify, debt to income too high, without this loan I explained that I would be late on my loan payments the next few months, this led to late payment after late payment, which destroyed my credit and made any future loan impossible, they locked both my business and personal accounts and left them locked after I paid up my loans, added unreasonable fees and made no attempt to remedy the situation. I explained the situation and got only disrespectful demanding phone calls from Sherry, pleaded my case with Mark and Doug, and a couple others and got nothing, only person who would call back was Sherry with another humiliating phone call in which she offered no assistance or understanding. I was able to get all loans caught up and paid off, like I always had, credit will return, but will never forget the lack of decency that they showed to a long time member

If you ever get an insurance payout check for lets say... totaling your vehicle out, don't bank at Minnco Credit Union. They'll take your check and hold it ransom for 7 business days because apparently they don't trust Progressive, but they'll promptly cash any other personal check made for the same amount from any Tom, Dick, or Harry. This is just my most recent problem with Minnco. They've also had "technical" problems causing me to not receive my work direct deposit for half a day or more on more than one occasion. I've been a customer for 12 years and I think it's finally time to go somewhere else.

I used to bank (checking and savings) with minnco years ago. When I tried to buy my first used car, they were a nightmare to try and get a loan through. I ended up getting it elsewhere with no cosigner like they were requiring (among other things) even though I had been with them for years at the time. I ended up closing my checking and going with the credit union that gave me the loan. Today, I found out that they closed out my savings and credit card accounts almost a year ago without notice because of inactivity. Though I do get why since I didn't use the card, I find it odd they didn't even notify me and they took the money (though only a small amount to keep the account open) from my savings as a closure fee. One would think they would have to notify you if they decide to close your account, no matter the reason. Especially if they will be taking money from one of the accounts. I would definitely not recommend Minnco to anyone. I remember having many other issues with them that I haven't run into since switching to another credit union. Save yourself the headache.

Very personable staff! Easy loan applications and approval. Much better option than mega-banks. Reviewers (Not the folks who had financial emergencies but the ones that offered no details) that have a negative experience probably were denied loans because of poor credit ratings. I would recommend this bank to anyone with average up to great credit.

I filed a complaint with the MN Attorney General's Office against Minnco because they closed my accounts without notice during the time my business was shut down for covid, due to a 99 cent charge didn't clear. They refused to fix their issues and put negative marks on my record so I couldn't open an account with any other bank. After the AG got involved, they removed the negative marks, but still made me pay $60 before they would allow me to close my account. I paid it gladly, so I could be done with them for good. I would never open another account with them.