LoanSense, Ypsilanti, MI

It can be tricky to navigate the graduate federal student loan repayment universe. There are a variety of options and no person or institution to discuss them with! That changed when I found LoanSense. In LoanSense I found a partner who could advise on the best approach to repayment, the impacts of legislation, and the ways that your own lifestyle and job history factor into the equation. And I feel like I have a lifeline I can go back to when additional questions come up! Thank you Catalina and LoanSense!

I am not sure how this company will exist with the type of customer service received. It strikes me suspicious that the only way someone will reach out to you is AFTER the services are paid for and through email no doubt. Not only that, when you try and contact "customer service", you are met with hostility and finger pointing and this is BEFORE you are allowed to speak with anyone. Lady Caballero is the Customer Success representative I have been communicating with. Due to her interaction, I have advised my realtor to not pay for the services. As much as I would like to use the service, no one deserves to pay be treated this way!

It can be tricky to navigate the graduate federal student loan repayment universe. There are a variety of options and no person or institution to discuss them with! That changed when I found LoanSense. In LoanSense I found a partner who could advise on the best approach to repayment, the impacts of legislation, and the ways that your own lifestyle and job history factor into the equation. And I feel like I have a lifeline I can go back to when additional questions come up! Thank you Catalina and LoanSense!

Learned a lot! Very helpful