Awakon Federal Credit Union, Onaway, MI

Rude except one teller was nice. 2 weeks trying to get a loan. 2 weeks wasted. For some reason I thought a credit union paid their employees with money earned from interest and should treat customers with respect. Customers are not an inconvenience but the ONLY reason that a credit union employee has a job. One day is all it took a credit union in Hillman to process the loan, provide an answer and issue a check. Don't waste your time trying to get a loan at Awaken, go to Hillman and apply at the credit union there. If you are tired of being treated like an inconvenience and would like to speak with someone instead of always being told that the person you need to talk to is always unavailable, Rogers City has a great credit union. Whenever you call, you immediately get a person. There are other far better credit unions than Awaken.

Great service and the people are very kind. They help in any way they reasonably can. 5 stars.

Very nice and professional

Terrible institution. Very rude and unwilling to compromise or have patience

Very friendly people very clean and will help anybody that they can

I want to give a shout out to Mel. G at Awakon for her amazing customer service and kindness! I am more than thankful to be able to call her and always get an answer, a phone call or email right back. Having someone you feel comfortable communicating with makes a world of difference! Keep up the great work, Mel! You are very much appreciated!

Rude except one teller was nice. 2 weeks trying to get a loan. 2 weeks wasted. For some reason I thought a credit union paid their employees with money earned from interest and should treat customers with respect. Customers are not an inconvenience but the ONLY reason that a credit union employee has a job. One day is all it took a credit union in Hillman to process the loan, provide an answer and issue a check. Don't waste your time trying to get a loan at Awaken, go to Hillman and apply at the credit union there. If you are tired of being treated like an inconvenience and would like to speak with someone instead of always being told that the person you need to talk to is always unavailable, Rogers City has a great credit union. Whenever you call, you immediately get a person. There are other far better credit unions than Awaken.

So proud to work for this organization. Awakon TRULY cares about its communities and daily lives out the CU motto of "People Helping People" <3