Dart Bank, Mason, MI

Definitely recommend! If you’re looking for a good balance of digital along with excellent customer service when you do need to speak to someone, you found it. Amy did an awesome job through a challenging buying situation we had to deal with. Always answered calls and text promptly and sometimes at odd hours of the day/week. I’d give 10 stars if it was an option!

Amy was fantastic! This is our second time around using Amy and Dart Bank to purchase a home and I will never use anyone else. You meet a lot of people during the home buying process, and I can honestly say Amy was by far the best with communication, knowledge, and everything else. She was always available when I had questions or would get right back to me. She was always bossing me around (in a good way) to make sure I got all my stuff done. And she and everyone else at Dart Bank made everything happen so we could close on the day we wanted. Highly recommend, 10/10! *Side Note: All the people from Dart Bank I didn't personally speak to that made this home buying experience great are also included in my 10/10 rating. :)

Top notch service & education per usual! Amy always helps our clients find the best options and keeps them and myself well informed through the entire process. Amy and her team always deliver and exceed our expectations !

Our experience with Amy and Dart Bank was very pleasant. When was the last time your described the mortgage process "pleasant"? Never. Dart makes the process as painless as possible and Amy is very knowledgeable about all aspects of financing. Thank you Amy!

Amy and her team are absolutely top notch! Our third transaction within 2 years, and I honestly get anxiety about using anyone else. She answers questions before you can ask them and is so available to listen to my questions and concerns. She quickly and easily walks through the process, in common terms, easing any issues with communication. Absolutely recommend to anyone even thinking about mortgages, this is your girl!!!

I have worked with Amy Sheppard at Dart Bank many, many times. Her communication throughout the process is excellent. She sets clear expectations, and educates buyers every step of the way. She even reaches out to list agents when you've submitted an offer to back up how stable the financing is for the buyer to help them win the deal. I highly recommend working with her the next time you are looking to buy a home!

As a first time home buyer, Mike was able to guide me to the right loan option and the correct approach to achieving our house goals. He was willing to stay up at night to fix the issues that arose. He was wonderful to work with!

Amy Sheppard is my new standard when it comes to mortgage lending. She communicates well, is very knowledgable of the mortgage lending industry and was able to help me accomplish what I thought was going to be impossible. She is also personable and relateable which helps build trust. I am so appreciative of the work she did for me and my daughter as we navigate the mortgage lending world.