I would highly recommend going to LOC for all of your banking / financing needs! Ashley P out of the Farmington office did a great job assisting me with setting up an Auto Loan and making sure the process went smoothly.
She was very timely in responding and responsive to all of my questions and concerns. I couldn’t be more content with LOC and the service I received from Ashley, thank you!
Katie White
1 year ago
I have never had an easier experience than I have with LOC. While being 100% genuine, I am very thankful I decided to switch everything over to LOC. My husband and I contacted Crystal Wietecha for information on mortgages and got us set up and connected with Bill Cook. Both whom were OUTSTANDING. It was seriously the easiest process and was insanely fast. Our mortgage was set and stone and we closed on our home with zero issues. Every interaction we had was convenient and so friendly! It almost felt too easy for my husband and I!
After our home mortgage was closed, I needed a new vehicle because one of my cars was totaled 3 weeks prior. Crystal helped me without any hesitation and again, made it the easiest process ever. I had called her Thursday at 10:45am and had an entire loan approved, an appointment set up to sign and close on the loan, and had a check in my hand to get the car I needed all by 1:30pm. The undeniable work ethic and amount of people Crystal contacted on my behalf to make this deal work out was astounding. I’ve been a customer to MANY credit unions and use them for all car loans, mortgages, and banking. I will forever recommend LOC credit union for all financial matters. Also, we locked in an INSANE interest rate and had the opportunity to save so much because of how quickly this team worked. I have compared rates amongst 6-7 different companies for both mortgage and auto loans and LOC was unmatched.
My first call will always be to LOC credit union due to how easy the process was start to finish for my mortgage and my auto loan. Thank you again Crystal Wietecha, Chelsea, Carly, and Bill Cook! You all worked beyond what my expectations were and your customer service skills are immaculate! - Katie White
Steve Smith
1 year ago
Chelsea Roberts was my loan specialist and she did an amazing job! Her prompt, professional communication made the loan process simple and easy.
Kevin Curry
1 year ago
Arranged an Auto Loan through LOC (my 2nd loan through them)
They were awesome, fast, friendly professional help!
Christine Biers was the Loan Officer, and she was very helpful!
Gary Pace
4 months ago
We just purchased a Home in Michigan. Bill Cook out of the Brighton LOC office worked with us on our mortgage.
Bill Cook & his staff (Jody) were incredible to work with! Incredible is an understatement.
We closed in record time ( 17 days from our first phone call, 17 days total, including weekends). We were informed of options, every single thing they said they would do they did, on time or early..... AND....AND.... they gave us by far the best rate available. NOBODY came close.
Call Bill Cook at LOC in Brighton. If you don't you will probably pay more (every month) and you will have to work harder to navigate the process.
Krindin
4 months ago
I have been a member at LOC for 10 years and they are a great credit union! Sarah & Paige are above and beyond amazing going out of their way to satisfy myself, my family members, just all out every member! LOC is a great credit union, from rates all the way to customer service! They really go the extra mile for the community!
Kelly zakrison
4 months ago
My husband and I worked with Crystal Wietecha, who was absolutely incredible. She is kind, patient, understanding and wonderful to work with. Even when the first loan fell apart in the 11th hour and we had to start all over, she was so understanding and just kept working through the issues. Thank you Crystal for your amazing support and guidance We are so very grateful to you. Thank you to LOC Credit Union for having such a fantastic and knowledgeable staff that go above and beyond 😀
Joey Merlino
1 year ago
Katie White
1 year ago
Steve Smith
1 year ago
Kevin Curry
1 year ago
Gary Pace
4 months ago
Krindin
4 months ago
Kelly zakrison
4 months ago