The local branch is good, people are good there and helpful. It's the 800 number and larger matters that can't get figured out 9-5.
Frank Irwin
1 year ago
5/3 Ruined Christmas this year.
I deposited my paycheck, from a large, reputable company in Greenville MI that partners with 5/3. The check was from on a local bank. 5/3 decided to put a hold on the check for 9 days. I will not have access to the funds until Christmas morning.
There is no reason for the hold, the check is from a local bank account.
Thank you 5/3. I canceled the Christmas Party and will be incurring late fees on 2 accounts because of the hold you put on my paycheck.
***5/3 replied and asked me to call them about this issue but did nothing to resolve the situation... All they did was waste more of my time...
Dennis B -Trains
1 year ago
The best thing is the ATM. Don't go inside or the drive thru. Your fastest and friendliest experience will be with the ATM. I promise.
Linda Lincoln
1 year ago
At the Greenville branch, all of the employees are very helpful & friendly. If the bank is busy you might have to wait, but when it is your turn they give you their complete attention. I use this branch & would recommend this bank to everyone.
Jonathan Brown
1 year ago
Please fix/maintain your ATMs. I used to enjoy depositing cash at the ATMs here until one had an issue and appropriated $20 from me. On the day of the ATM issue the other ATM was not even operational. I filed a dispute, got a credit and have to wait 30-90 days for 53 to decide on my dispute. I feel like if 53 cared about my business they would settle these simple disputes more quickly. Do yourself a favor and avoid the ATMs here.
Katie Post
4 months ago
This bank is trash. We have had an account here for 5 years and have never experienced such terrible service. They have been holding our money for a week with zero explanation as to why. The 5/3 definitely stands for worse, not better. I'd give 0 stars if it were an option.
Frank Irwin
4 months ago
5/3 Ruined Christmas this year.
I deposited my paycheck, from a large, reputable company in Greenville MI that partners with 5/3. The check was from on a local bank. 5/3 decided to put a hold on the check for 9 days. I will not have access to the funds until Christmas morning.
There is no reason for the hold, the check is from a local bank account.
Thank you 5/3. I canceled the Christmas Party and will be incurring late fees on 2 accounts because of the hold you put on my paycheck.
***5/3 replied and asked me to call them about this issue but did nothing to resolve the situation... All they did was waste more of my time...
Jagger Bateman
4 months ago
Needed to set up an account before starting a new job and Axel was extremely fast and helpful in the process definitely recommended banking with these guys they really know their stuff
Shane Vansyckle
1 year ago
Frank Irwin
1 year ago
Dennis B -Trains
1 year ago
Linda Lincoln
1 year ago
Jonathan Brown
1 year ago
Katie Post
4 months ago
Frank Irwin
4 months ago
Jagger Bateman
4 months ago