Consumers Credit Union, Grand Haven, MI

Jim Stephens has always done above & beyond a phenomenal job for me in all our transactions. I am a real estate broker and Jim's name is always one I suggest to clients looking for a lender who will work with them. Honesty, integrity, and a great work ethic is why I come back to working with Jim time after time.

Kenzie S. is truly a rockstar!!!! She has personally helped me become educated and confident in my finances wether it be raising my credit or creating a path to success for my future goals. She is knowledgable, fun and most importantly cares. Thank you Kenzie!! Zack

Kenzie Scimeca omg The absolute besssst credit Union specialist ever!! She made me feel comfortable she helped me from beginning to end!! I truly appreciate you sooo much!! Thank you again! For giving me a opportunity

I worked with Jim Stephens to buy a house right here in Grand Haven and he was great. I have heard so many stories about the back and forth with paperwork and more documents, but honestly, with Jim I had none of that. And to make Jim's job a little more difficult I didn't have the most typical needs, but again he was there and ready. Great experience and I would recommend Consumer's Credit Union to anyone, as I look forward to working with them for many years to come.

Brian was outstanding in how he handled our vehicle loan request. He expedited our application and worked with us directly over the phone without requiring us to come to his office. He worked to get us the best interest rate and kept us informed. Brian allowed us to process all the necessary paperwork remotely through emails. He made this experience delightful and easy.

Julie and Consumers Credit Union are absolutely fantastic! I can’t thank Julie enough for all her help every time we need anything. She is always willing to help and very efficient!

The people in this branch never fail to be as helpful as anyone could possibly be. Every person in here goes out of their way to help you complete your business and answer any questions you may have with a totally positive attitude and smile on their face!

Great and friendly but for some reason we walked out and my debit card wasn't working. So I have to wait until Monday to go back in so they can fix it. I asked if they could fix it through the drive and they said no. Kind of bummed out.