I just want to share a horrible thing I seem on your business. Last I knew this was America and people could dress as they please? So when your employees make comments to other employees about how a woman a was dressed. I'm not the only customer that heard it. We approached her outside because she was crying.. She overheard the comments so she left. She was trying op a new account . I'm sure she won't be back because of they way she was treated. If I ever hear something like that agsin. I will say something very loud about how disrespected it is. We all have freedom of speech and I will use it. One upset customer and Veteran
Cindy J Anderson
1 year ago
I always enjoy doing my banking at the Clio branch. I get expert service for my lending needs and great rates. Every person working there gives great personal customer service. I have been a customer since 2017.
Mary Brainard
1 year ago
100% would recommend Genisys Credit Union to anyone. Very helpful and kind staff as well as easy to use personal banking options. Will never use another bank.
Brianna Woods
1 year ago
I stopped by this branch after I had heard that credit unions are a great option for loans and my husband and I were in need of an auto loan. I met with Chris and she was extremely helpful in getting us set up to be credit union members and getting us pre-approved for an auto loan. Even though our search for the right car took much longer than we expected, Chris and every other person I spoke with at the Clio branch were very patient and helpful with any questions I had along the way. We finally found a car and went to Genisys today to sign our paperwork with Susan. She stayed late to help up complete everything and was very gracious when I was super disorganized with the paperwork I was supposed to bring! I really appreciate all the help I've received from the staff at the Clio branch through the stressful process of buying a car!
Emily Neumann
1 year ago
Despite being under 3 different names in the last few years, most staff have been there for a very long time and are friendly and quick. Usually a wait for the membership assistance gals, but routine tasks are pretty quick. We've been members for 13 years with very few complaints.
Kelly Porter
4 months ago
Sadah was very professional helping me pull together statements for a mortgage approval. She was pleasant, quick, and she thought a head of the process, to asked me a couple questions, for additional info I would need for that mortgage. She was proactive and motivated. She had my personal information and account info secured for the paperwork work transaction with the mortgage company. Gotta love a Genisys representative who has my security at interest. Thanks Sadah! You make the credit union proud to have you on their team.
Michael Gorman
4 months ago
Went to cash a check they told me since I didn't have an account there that they need a driver's license I only had a pass port and a debt card they told me that was no good I guess passports aren't government IDs they didn't even try to help me they was happy to turn me away then ask me if I wanted to open an account like I would open my account with people that aren't even willing to try and help me
Lauryn Poupore
4 months ago
I love Genisys Credit Union SO much. But I am here to leave a review specifically for the teller who assisted me today with my deposit at the Clio location inside! Of course I cannot remember her name at this time - but she had beautiful nails & was just as sweet as can be. She was amazing, knowledgeable, and so kind! She truly went above and beyond - she deserves recognition!
If you are a consumer reading this - this is your sign to go to Genisys and take advantage of all of the great things that they offer!
So often I find myself going to businesses & feeling as though I am annoyance to the staff. That will never be the case at the Genisys Credit Union at the Clio location!
THC4PTSD THC4PTSD
1 year ago
Cindy J Anderson
1 year ago
Mary Brainard
1 year ago
Brianna Woods
1 year ago
Emily Neumann
1 year ago
Kelly Porter
4 months ago
Michael Gorman
4 months ago
Lauryn Poupore
4 months ago