Fifth Third Bank & ATM, Burton, MI

I had to get my 5/3 accounts reorganized from moving to Michigan from Ohio and Amy the manager at the Burton Mi location was beyond helpful. Sooooo much paperwork had to be reconfigured and Amy kept me cool, calm and collected. Thank you to everyone at the Burton MI location for making me feel welcome coming back home.

I went in on a normal business day during the day to close my account with them to simplify my finances with another bank unfortunate but it happens. The person help me get the money I said I want to close it signed paper and apparently that person didn't actually close the count so turns out several months later it's still open. I don't know why maybe she forgot but that's not a small mistake I could have been charged fees even though I don't even know that have an account open I only realized because I made sure I set up alerts for my bank.

Melissa helped me tremendously when I had a fraud case because of a stolen check. Took time to call multiple places and get me all the information I needed. Restored a bit of lost faith I had in 5/3.

Amy, Suzanne, Elizabeth and the rest of the staff do a great job taking care of customers like myself. I recommend them!

Fast well lit and always safe.

These people are very incompetent. I went in to sign some papers faxed from another branch, they couldn't find them. Then to find out someone shredded them.. What should have taken less than 5 minutes took 30 minutes.

Accused by two American branch workers/managers for fraud even after showing credentials. Very unprofessional and rude. Please find better help and avoid coming to this location at ALL costs.

I had to get my 5/3 accounts reorganized from moving to Michigan from Ohio and Amy the manager at the Burton Mi location was beyond helpful. Sooooo much paperwork had to be reconfigured and Amy kept me cool, calm and collected. Thank you to everyone at the Burton MI location for making me feel welcome coming back home.