OMNI Community Credit Union, Battle Creek, MI

Monica in lending was wonderful to work with. Prompt and on top of her game for sure. Thanks Monica!

I've been a member of OMNI for a number of years and have found they have great customer service. The only complaint I would give is not having a branch open on the North side of Battle Creek on Saturdays. I stay away from that area of Battle Creek on weekends. Plus I live on the North side closer to Pennfield. It's nice having a credit union on this side of town especially on the weekends

One of the best credit unions I ever been to, and I give Omni community credit Union a 5 star

Horrible customer experience!!! I would not recommend Omni as a whole. I work for an FI myself and cannot believe how they treat customers. We have been trying to work with Omni for my grandma's account but they have been nothing but rude, inconsistent, and making things more difficult. Each employee gives you a different answer which is frustrating. Also, with the lobby is closed on Saturdays and lack of open locations make it inconvenient. There were 20 cars in line which should be a sign that they should be more efficient.

I have banked with Omni for many many years. I have had some issues along the way, but most of the staff are helpful and professional.

Just opened an account to try and get a HELOC and closing it just as fast. Absolutely drug through the mud by Jessica Hitchcock and her manager. Waste of my time and money. Never again. Definitely need to be evaluated by someone higher up. Listen to the recorded phone lines if you don't believe me. At one point was even told to be quiet by manager so she could finish talking.

I've been a customer since 2016 and I would recommend Omni always. I've had other accounts with other banks, but in the end, I'm with Omni. Excellent people. Excellent services.

I went through Omni for a mortgage and worked with Courtney Shirey who was my mortgage loan officer. She did a phenomenal job of making sure I was on track through every step of the process. She made sure I stay informed about everything going on and always called and emailed to check in. She helped everything go as smoothly as it possibly could! I'm so happy I had Courtney to help me through this intimidating experience!