Atlantic Federal Credit Union, Sanford, ME

There services are very unprofessional; you make a double payment over the phone and still have to have pay late fees the next month because they have no idea what they are doing! Do business somewhere else!!!! Save you money!!

HORRIBLE SERVICE!! I went to go through drive through to make a cash deposit I got there minutes before they were closing, just in time. The woman at the window said I couldnt do the deposit through the drivethrough that I had to come in to do it. She said I could come in and make the deposit that way. She said it twice. So I drove around parked and the doors were locked. I knocked on the door and all 3 people at the counter looked at me and completely ignored me. Like I wasnt even there, like I didnt just make it to the drivethrough in time. Makes no sense why I couldnt make a cash deposit through the drivethrough. Also the ignoring part wow! Give your employees some service training and teach them how to respect your customers. Just emmbaressing.

They are always pleasant and ready to help. Online banking has always been great. Send a message any you get a prompt answer. We have been with this credit union science the 80. Through 4 different names and always great service.

I would not recommend this bank to my friends. I tried for hours to make a credit card payment with my new debit card with no luck. The next day I called. They told me to go to a branch and fill out a form. So I go to the branch, and was told I don't have enough money in my account to get a increase. Wait ! that is my money and you won't let me get it??? Time to change Banks.

Perfect loan repayment history. Always took care of my accounts. Paid my car off 10 months early and they stole the remainder of my GAP insurance.

Never had an issue, Very Friendly! Easy to Work with on any loan! Kindness goes a long way and this Bank has my Business 100%. Thank you all for everything you do! Much Appreciated.

Your parking lot is full of people trying to get in, expecting you to be open at 8:30 am as you’re listed to, but you’re closed. I called & was told you’re not opening until 10am? So you’re not serving your working customers today? We’ll all be at work long after you make it to work today, but won’t be able to conduct our business because you’ll be closed before we get out of work. Meanwhile, wasted effort was made by all showing up to an empty building. Are you staying open more than you’re regular 3 hours tomorrow (Sat), to do what you’re not doing today? A little snow in Maine shut you down? Yet your patrons are here trying to use services & you’re all still home. Roads are clear & your lot is plowed. Everyone else made it To work, even your customers made it, but where is the help?

Not helpful, charges overdraft fees even when you have set up an account to prevent it. They do not care about their customers. Only trying to make money!