Community Credit Union, Lewiston, ME

One of the best bank accounts I have ever had they have helped me and understood my needs and I'm totally grateful to community credit Union in Lewiston for accepting me and making my account easier to manage

Update: I recently posted a 2 star review with "great people but bad at business" and I wanted to give an update: Shortly after posting my review a rep from a different portion of the bank reached out and helped me solve our loan issues once and for all. She was so understanding and kind that my optimism about this bank was tentatively renewed. I had to wait a few weeks just to make sure our loan situation was truly resolved and thankfully it has been once and for all. I still find their business practices somewhat questionable, especially as other reviews are posted with similar security risk issues but I can honestly say that I trust that any issues we have will absolutely be resolved. Every single interaction I've had with the staff has been nothing short of 5 stars. Every person there has been beyond kind and friendly, I truly feel like they appreciate me and my business...even when I've been spitting mad and frustrated they've been understanding and compassionate. I have no doubts that the negative reviews are being taken to heart and helping CCU clean up some of their lax security issues and it won't be long before they're well established for both great business and people. Because of this we've been using our checking account more, looking into officially starting to build up our savings accounts through them, probably consolidating our other accounts into this one bank, and even looking into using them to refinance our house this Fall. I trust that if I do have any issues with any of my accounts, the people here will absolutely fix it. I've never experienced such compassionate service with any of the banks I've used in the past and now that the standard has been set, I cant imagine walking away from them.

Great people but poor business practices. My boyfriend and I got car loans through them together on the same day and set up to have them automatically withdrawn. The people there are absolutely fantastic and worked so hard to help us get these loans, that I was incredibly optimistic about my future with this bank and even considered closing my accounts with my long-term bank and moving here permanently. But, from the first payments they've been messed up. They withdrew his payment from my account without my authorization and didn't withdrawn any from his account. We thought we had it figured out but now his payment has been withdrawn from his account AND my account (without my authorization again!) so my payment is past due and he's paid for almost 2 months. I'm sure we can all agree that a bank that has such little security that it can complete unauthorized withdrawals/payments like this is probably somewhere that's to risky to trust with your money and business, which is sad because they really are GREAT people, just bad at business.

CCU IS AWFUL! I have had multiple issues with this credit union. I have been asked to REMOVE my mask, have had issues with a few tellers being rude, aaaannnddd, at one point I went in to close my credit card, and they didn't close out my info on the computer, and the next guy who came in to open an account was assigned MY account numbers! I had 6 overdraft charges in one day! Luckily, the man was an honest person, and HE contacted the credit union asking why his charges don't seem to appear to be withdrawn from his account. I STRONGLY advise anyone looking for a credit union to pass by this sub-par establishment!

I opened a account with them in 2015 then became very sick for 6 years after which I was negative in my account $375 not only did they let me pay off the balance in installments, they let me continue to use my account as if nothing ever happened. Now that's good people. Community Credit Union is top dog in my opinion.

I have been with Community Credit Union for over 25 years. Their staff is amazing, their services phenomenal and I would never consider changing!

This is the worst credit union I’ve ever used, I advise anyone trying to get a loan through them to look into other options, I was impatient and got a loan through them just because I needed it fast and it was a huge mistake I regret, they have horrible customer service and it seems like they have a lot of fees I didn’t know about and that other credit unions don’t have, and trying to work things out with them is not fun compared to the other credit union I have loans with this place is a nightmare the customer service is so bad it makes me feel like I’m dealing with a scam artist

Worst bank ever the lied about everything the don’t do their job and tryna call the customer thief don’t go other get u a new bank never community credit