Central Credit Union of Maryland, Baltimore, MD

I spoke to the loan officer, and the level of rudeness was absurd. While I decided not to proceed with the loan, I could not resist sharing a comment about the poor customer service I received. There's always a way to speak with people. Also, the customer is always right when you work in customer service. Do not speak to customers with an attitude.

As a former bank patron who visited the branch almost daily, I can tell you that the branch manager (she likes to call herself the CEO) is, in my humble opinion, incompetent, rude, unhelpful and condescending. When asked why certain employees seemed to be let go for unknown reasons, I was informed that she hires and fires people all the time, with a smug giggle. In the current state of the world, I find this deplorable. Just because I was a bank patron did not give anyone at that branch the right to patronize me. RUN!

Sorry excuse for a credit union! Cutoff my access to my money over a thirteen cent debt! After I walked in and paid my balance in full!

Never crowded always give me a warm welcome. Very professional friendly makes me feel at home and part of a family 5*****

Been with the credit union for probably almost 20 years. I've ran into financial difficulties a time or two and thought they would help out being as though I'm a long time customer. I've asked for a loan and asked for help to refinance my vehicle to no avail. I have always had direct deposit on my account and don't understand why they're so hell bent on not helping me when I need it. They'll tell me my credit score is not good or I owe such and such. Yeah I know this which is why I needed a little help. But of course i get a snotty lady on the phone who tells me I can just close my account if I'm not happy. Well done then winch! Thanks for absolutely nothing! I use to be proud to say I bank with them...not anymore. I wish I could give yall 0 stars.

Been with this bank for over ten years. I have always had good things to say about it. Especially a particular worker name sky who has always been amazing and helpful. Today was my first day meeting the CEO of the bank I guess. I’ve never experienced this at central credit union. This lady literally told me because of one week of my previous job not putting a check in my direct deposit I wasn’t qualified for the vacation loan which I get almost every year. This woman was so smug and careless. Then told me I had to qualify for a personal loan. Over the years I noticed the constant turnovers with bank tellers there. Now I’m realizing why. It’s definitely her. Karma always comes around for people like that. Closed my account today that I had for over ten years just because of her.

Been with the credit union for probably almost 20 years. I've ran into financial difficulties a time or two and thought they would help out being as though I'm a long time customer. I've asked for a loan and asked for help to refinance my vehicle to no avail. I have always had direct deposit on my account and don't understand why they're so hell bent on not helping me when I need it. They'll tell me my credit score is not good or I owe such and such. Yeah I know this which is why I needed a little help. But of course i get a snotty lady on the phone who tells me I can just close my account if I'm not happy. Well done then winch! Thanks for absolutely nothing! I use to be proud to say I bank with them...not anymore. I wish I could give yall 0 stars.

When will they have regular "Banking" hours? Who ever heard of a bank being open from 9a to 2p?