Star Mortgage, Easton, MA

Jay Austin is top notch in getting the best mortgage possible for your needs. He takes the time to patiently explain every aspect of the mortgage process and is extremely knowledgeable, responsive, honest, professional, KIND and truly cares! I have used him twice to obtain a mortgage, most recently when I moved again. Jay will guide you with his utmost calmness and patience every step of the way and explain things as many times as you need. He will be there for you through the end and makes it a smooth process. He even called me right back while he was on a family vacation last summer. You will be in the best of hands to have Jay and his team in your corner and will NOT be disappointed.

Jay Austin is the BEST! Although he had yet to meet me personally, he answered my call for advice right away, and it was on a Sunday while he was on the golf course! Jay is extremely knowledgeable and organized. He made my home buying / finance process so much easier. And a few years later, he helped me refinance my mortgage to an even lower rate. I will always be grateful for his guidance and service, and highly recommend him!

Jay is fantastic. He has helped me with several purchases and helped my son. He is honest and there is save you money not to just get him money. He is great about giving advice on mortgages and other questions. I always go to him with any questions before believing in another offer. Ty Jay keep up the good work!!

I highly and enthusiastically recommend Jay Austin. We used Jay for our mortgage needs while looking for a home in 2021. Jay is highly professional , knowledgeable & friendly. We felt very comfortable in all our dealings with him. This was our first home purchase and Jay clearly walked us through the process. Using Jay as our Broker made the financial side of house hunting so much easier and less stressful. Home ownership was a lifelong dream. Jay help us accomplish it! We remain very thankful for his help.

We have used Jay Austin twice to take care of our mortgage needs and we couldn’t have had a better experience both times. No matter what questions you have big or small he always gets back to you right away, makes uploading all your documents extremely easy and it has always been a worry free process thanks to him! I couldn’t say enough nice things about Jay he’s such a nice person and always so professional. I highly recommend Jay and would never use anyone else!

As first time home buyers, we were unsure of who to trust to give us the best experience and a transparent process. After meeting with Jay we instantly knew we could trust him and everyone at star mortgage. We couldnt of been happier with the entire process from start to finish, and we are absolutely going to refer all of our friends that need help in buying a home to Jay. We are so grateful to have met them and we will be reaching out for a refinance when the time comes. Thank you so much to Jay and everyone at Star Mortgage.

Jay has helped me buy two homes and refinance. He was always available and helped me seamlessly through the process each time! I plan to use Star mortgage and recommend them for everyone!

This review is long overdue. Jay helped me get a mortgage for my condo in September 2022. As a first-time home buyer, I was nervous and perhaps intimidated at the thought of applying for a mortgage. From the first phone call, Jay was … More