bankESB, Easthampton, MA

I have had no good experiences with this bank. Their app sucks, you can't hardly do anything on it, or even see your account number! Everytime I log in I have to answer 2 security questions. I did a mobile deposit for a payroll check an they are holding the funds for over 10 business days!! Due the check coming from out of state (which btw most peoples payroll will come from out of state) Horrible do not use this bank. I will be changing banks as soon as I can unfortunately, I'm now having to wait two more weeks before I can even have access to any of my money that I worked hard for.

Very friendly. Building is beautiful inside.

Poor app experience. Doesn’t load

Great customer service and very convenient

Always friendly!

Jen and the other employees are very helpful in answering my questions and going over my accounts..the new building is well designed and modern and up-to-date. I got my first mortgage there easy. Highly recommended.

Save yourself an unpleasant experience and go elsewhere.

I have had no good experiences with this bank. Their app sucks, you can't hardly do anything on it, or even see your account number! Everytime I log in I have to answer 2 security questions. I did a mobile deposit for a payroll check an they are holding the funds for over 10 business days!! Due the check coming from out of state (which btw most peoples payroll will come from out of state) Horrible do not use this bank. I will be changing banks as soon as I can unfortunately, I'm now having to wait two more weeks before I can even have access to any of my money that I worked hard for.