This TEAM at the Elizabethtow Office really applied some great cutomer service skills and they got something done I did not think was going to happen. Great WORK TEAM
Mel Elmore
1 year ago
Wow, they made everything so easy and got my loan really fast! Very impressed!!
Joseph Duvall
1 year ago
Shirley Bloyd was very patient and worked really hard to answer all of my questions and she was very professional and worked very hard to accommodate my needs. For that matter, all the people in that office were really friendly and made my experience a very pleasant one. Thank you for having such great people on your team.
Roger Young
1 year ago
OneMain Financial of Elizabethtown, KY has always been a wonderful place to do business for myself and my wife. We have never encounter any problems with anyone there. As we always are honest with out past credit issues, OneMain has been there for us and always showed some love!! Keep up the great work and always stay Top Dog at what you all do!! Be safe!!
Jayne Perkins
1 year ago
I have used One Main Financial for years and have always paid 100% on time and my accounts have always been paid in full.
I recently had unexpected medical bills to happen and was offered online to skip ONE payment and stated the reason and auto payment for that month was cancelled.
I received a call from Shirley from this One Main in the Starline shopping center today 2-19-2019 and was told that my payment was late (x 1 day) and I explained to her why and she stated very rudely that this was not allowed and it was not authorized by their office.
I told her again that it allowed me to online when I checked my account.
It goes to show that regardless how good of a customer you are that you WILL NOT get any respect. I wanted to skip ONE payment in all the years I’ve been a customer and this is how I was treated.
Not customer friendly and after this is paid off, I will never use them again!!!
Candice Odette
4 months ago
Worse place ever to get a loan. They charge to much in hiding fees and they charge your account when ever they feel like it. I wish i never had them. I advised anyone to qgo anyone esle.they are just legal law sharks. THEY ARE NOT WORTH YOU BUSINESS!
Marie Lamb-Doyle
4 months ago
From the 1st call til closing, I was informed about process and requirements..No hidden fees..,.no add-ons. Fantastic Customer Service..
Wesley Wilson
1 year ago
Mel Elmore
1 year ago
Joseph Duvall
1 year ago
Roger Young
1 year ago
Jayne Perkins
1 year ago
Candice Odette
4 months ago
Marie Lamb-Doyle
4 months ago
Leland Carlson
4 months ago