Equity Bank, Independence, KS

This bank is a joke. God forbid you ever go negative they treat you like dirt. I tried to make a payment but, because I’m currently unemployed they refused to take it and went ahead and sent it to collections. They’ll call you and get rude with you or they’ll email you and get rude. Jeri Hammerschmidt personally emailed me and is the one who informed me he wouldn’t take my payment. So if you like banking with clowns then bank here other wise go somewhere more professional.

The home town bank experience is definitely gone. It takes forever to get anything done and the app doesn't update my account instantly. Make sure to bring 16 forms of ID even if you've had an account with them for years and they have it in their system.

Would personally like to, thank Kari Walker, for, holding my hand and walking me through the loan process of getting a home loan from, one of the many programs that they have available.

Is it just the times or the world? They have had a lot of turn over in personnel. Is the job too hard or is everyone transferred out since Equity changed hands?? Or maybe firings or friends getting jobs. Oh yea, forgot this is Independence. Not what you know, its w.......!

Really good bank never had a problem the app always works this was my first bank

Just cancelled my account today tired of being stole from!!! Your supposed to be able to trust your bank with your money not have make sure your own bank isn’t taking it from you!!!! I wouldn’t recommend anyone bank here and if you do, get the app even thou it’s not correct either half the time…. Also the other day showed they charged me a $5 fee on my bank app. So I call them and they were like oh ya well we will put the $10 back in the account so even if they say or show you a certain amount it could be double so definitely watch!!!!

Amazing staff great job trevor and team

The home town bank experience is definitely gone. It takes forever to get anything done and the app doesn't update my account instantly. Make sure to bring 16 forms of ID even if you've had an account with them for years and they have it in their system.