Kaitlin was very rude to my wife when she called to report her cards lost/stolen. Told her there would be a $10 charge for each card called another branch and they said there is no charge for replacement. We have banked over a year at this bank and put up with transactions being put in wrong accounts and computers being down but this was the last straw. Customers should not be treated this way. Will be closing all of my accounts and going to a different bank that respects their customers.
5th Street Sandwich Shoppe
1 year ago
Very poor customer service from one of the bankers. Customer service is a must.
Theresa Clark
1 year ago
Good service
ronela Suico
1 year ago
Henry Armando
1 year ago
Travis Tabor
4 months ago
Kaitlin was very rude to my wife when she called to report her cards lost/stolen. Told her there would be a $10 charge for each card called another branch and they said there is no charge for replacement. We have banked over a year at this bank and put up with transactions being put in wrong accounts and computers being down but this was the last straw. Customers should not be treated this way. Will be closing all of my accounts and going to a different bank that respects their customers.
Donald Sunday
4 months ago
We have had excellent customer service here
5th Street Sandwich Shoppe
4 months ago
Very poor customer service from one of the bankers. Customer service is a must.
Travis Tabor
1 year ago
5th Street Sandwich Shoppe
1 year ago
Theresa Clark
1 year ago
ronela Suico
1 year ago
Henry Armando
1 year ago
Travis Tabor
4 months ago
Donald Sunday
4 months ago
5th Street Sandwich Shoppe
4 months ago